Can not print print after upgrade to Mac OS 10.8 Mountain Lion

Hi Zeus,

did you solve this problem?

I am having the same problem.

Thank you,

alfonso

Please be very wary of the HP Printer Software Update 2.11. It installs a piece of software called hpPostScriptPDE.plugin in the Library which caused my HP printer Model No. HP2840 to crash every time I tried to print.

I received advice from mende1 which directed me to this problem, and by following his instructions I cured it. However, Software Update is still sending me messages to install this update, and of course if I do, I am back in trouble again!

At some stage it will dawn on Apple that this is causing problems.

Hi Darach,

I'm really new to Mac. if you have time to help, where do I find the Library and how do I remove that software?

thank you,

alfonso

I can only copy the help I got, and advise you that it worked for me. I am not sure yours is the same problem, but you could try it. It did no harm on my machine.

mende1

Open Finder, select Go > Go to Folder, write /Library/Printers/hp/PDEs and delete hpPostScriptPDE.plugin

thank you!

Hello,

I solved my problem. I was trying to access a network printer which required network authentication.

I access "keychain access" from spotlight search (top right of the screen) and deleted the token for the printer and re-entered the correct credentials.

Kind regards,

alfonso

Good to hear you solved it. Clearly this was a different issue.

hi . I had the simalar problems of my HP b209a-m printer not being seen on my wireless network> I found this post on HP Discussion Board and it worked!

1. On the printer navigate to the Wireless or Network menu.

2. Select Restore Defaults.

3. On your computer look for a wireless network named 'hpsetup' and connect to it.

4. Print a Wireless Network Test from the front of the printer to see its IP address. (on my b209a-m Printer the IP info was found by pressing the Wireless Icon)

5. Type the IP address into the address bar of a web browser to see the printer's internal settings.

6. Click on the Network tab and look for the Wireless Setup Wizard and run it.

7. The Passphrase is the password you use on your wireless connection.

8. Now change the network name on your computer back to your wireless network.

The printer will now be connected to your network. Connect the computer back to the network and re-add the printer from System Preferences.

Hope this works--- it did for me.

Jim

Hi, i have the same issue with Brother HL 2170W. same problem Zeus.cuongwas having. please help, main computer is windows 7

Our office recently upgraded our printer from an HP LaserJet 8100 series to a Xerox Phaser 5550. When I initially added the printer, I allowed Print and Scan preferences to download the appropriate driver. When I did so, I got the dreaded Hold for Authentication error. After doing a number of the remedies above without success, I deleted the printer driver and downloaded the driver manually from the Xerox website. The error went away.

I'm now using mac osx 10.8.3 and tried to connect to printer Canon LBP9100c but i coundn't make it.It seems that the printer need "hold for Authentication" too. Please help me.

This solved my problem!!! Thank you.