60gb iPod reset - everything erased.... is that right?

Question

Level 1

29 points

60gb iPod reset - everything erased.... is that right?

All,

ON a road trip with the family - had all music from everyone on the IPOD.

It hung - didn't have the manuals with us so we were trying to figure out the 'reset' - we did - kinda.

pressed 'menu' and the center selector button. iPod made some noises for a bit - and presto - back to factory settings - everything was gone from the iPod.

Of course this was in hour 2 of our 2 week family trip!

is this combo of button pressing supposed to completely remove all songs/pics/movies/etc? Is this right?

I was looking for a 'reboot' function, not a function to wipe the ipod out - is there a 'reboot' function?

thx

Powermac G5 - 2.0GHz, Mac OS X (10.4.2)

Posted on Mar 28, 2006 6:01 AM

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Answer 1

Mitch 751

Level 6

11,644 points

Mar 28, 2006 6:03 AM in response to Rory

Doing a Reset (press menu+center buttons) would not erase the data on the iPod. But a Restore will.

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Answer 2

mofli

Level 2

358 points

Mar 28, 2006 6:05 AM in response to Rory

What you did is the reset function. You should not have lost your music. This should only happen if you connect it your computer and use iPod Updater to "Restore" your iPod to factory settings. Your Music may still be on your iPod. Connect it to your computer and try installing the newest update.

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Answer 3

Mitch 751

Level 6

11,644 points

Mar 28, 2006 6:07 AM in response to Mitch 751

When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.

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Answer 4

Bryan Mick

Level 6

13,026 points

Mar 28, 2006 6:18 AM in response to Rory

As has been mentioned already, a reset should not erase the contents of your iPod.

I'm curious... If you go into SETTINGS > ABOUT on your iPod, what do you see as the capacity and available space?
If it shows as still having that space being used, your music is still there - In this case another reset might get it to show up again.

Cheers!
-Bryan

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Answer 5

Mar 28, 2006 7:45 AM in response to Rory

What you're talking about is a reboot. When you reboot your computer, does it erase everything?

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Answer 6

Mar 28, 2006 7:58 AM in response to Rory

this same exact thing just happened to me. I've reset it multiple times before the exact same way and never lost any files. But this time it erased all files. Looks like another glitch in the 5G ipods.

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Answer 7

Rory Author

Level 1

29 points

Mar 28, 2006 1:54 PM in response to Rory

ODD

I just checked the Ipod... nothing in it at all, no videos, playlists, photos, etc.. all gone...

I did yet another 'reset' as mentioned in this forum, guess what?

everything is back! I have not connected it to any computer - weird....

oh well,

tx anyway

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