no dial tone

Question

Level 1

5 points

no dial tone

I have a Ibook G4 and a dial-up modem. It will no longer connect to the internet. At first it said there was no dial tone, but today, it made wierd noises first as if it were busy, then as if there were a dial tone. Both were extremely fuzzy. and it still says no dial tone. It started after a thunderstorm, the power was out and i turned my laptop on and was on the internet for roughly two hours with the storm long gone before the internet decided to quit and not come back. Sorry this is so long, but someone please help me, I'll die without internet on my laptop LOL. Thanks

L.Poost

iBook G4, Mac OS X (10.3.9)

Posted on Mar 28, 2006 12:51 PM

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Answer 1

Mar 28, 2006 12:58 PM in response to Luki

If you have voice mail on your phone and there is a message in it, you will get a message “no dial tone”. Make sure all your phones are hung up. Your computer is receiving a message that your phone line is busy.
Victor

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Answer 2

--JB--

Level 5

4,087 points

Mar 28, 2006 1:24 PM in response to Luki

Hi Luki,

Welcome to Apple Discussions

Yout might want to look at Knowledge Base Document #106748 on Mac OS X: Troubleshooting a dial-up/PPP Internet connection.

I wonder if you the storm caused a power surge or something like that.

"I'll die without internet on my laptop LOL"

With Dial-up? 😉

Jon

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Answer 3

Luki Author

Level 1

5 points

Mar 28, 2006 1:30 PM in response to Victor Katkowski

I don't have voice mail. all our phones are hung up. our other computers, both HP can both get online. I've plugged a phone into the jack and it works. I've plugged the phone and my ibook into the jack and tried the manual dial thing. that didn't work either. i've tried the hardware test that comes on the format disc. the hardware test said it found my modem, but it didn't appear to do any tests on it. should it have?
thanks
Luki

iBook G4 Mac OS X (10.3.5)

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Answer 4

Luki Author

Level 1

5 points

Mar 28, 2006 1:37 PM in response to --JB--

I've been to that page. the power was out when i turned my laptop on, and i got on the internet and was on it for two hours before it kicked me off, the power was still out, a tree had landed on the wires. oh, i don't know if this will help anyone help me but, when the cable is plugged into my laptop, the other computers also get no dial tone, even though mine isn't connected to the internet.

we can't get anything but dialup out here lol

luki

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Answer 5

--JB--

Level 5

4,087 points

Mar 28, 2006 1:43 PM in response to Luki

Hi Luki,

You might want to see if you can access someone else's Dial-up connection and see if that works. It might be your line. I suggest calling your internet provider.

No DSL? DSL runs via phone line.

Jon

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Answer 6

Luki Author

Level 1

5 points

Mar 28, 2006 1:50 PM in response to --JB--

what do you mean by access someone elses dial-up connection? and if its my line, than how come the PC's can get on? could my modem be fried?

For DSL you have to be within 3 or 5 miles from the nearest phone station, and we live in the boondocks.

Luki

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Answer 7

--JB--

Level 5

4,087 points

Mar 28, 2006 1:58 PM in response to Luki

Luki,

I didn't see that you could get your PCs online. It sounds like a modem issue to me.

Can you try using someone else's dial up connection? Example would be to go to a friends house and see if it works.

Jon

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Answer 8

Luki Author

Level 1

5 points

Mar 31, 2006 7:20 AM in response to --JB--

What kinds of modem issues are there and how do i find out?

Luki

iBook G4 Mac OS X (10.3.5)

iBook G4 Mac OS X (10.3.5)

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Answer 9

Luki Author

Level 1

5 points

Mar 31, 2006 3:08 PM in response to Luki

ANYONE?!?!

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Answer 10

Mar 31, 2006 4:36 PM in response to Luki

I had a G4 Sawtooth modem blown by a lightning strike that surged over the phone line. To test the modem, I downloaded a telephone dialer, maybe it was Phoner. When the telephone dialer didn't work, I knew the modem was feet to the sky.

iBook G4 Mac OS X (10.4.5)

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Answer 11

Luki Author

Level 1

5 points

Apr 2, 2006 11:27 AM in response to Larry Gage

i tried phoner. i think there is still no dial tone, though i don't really know how to use it. i put in a number and told it to dial and nothing happened. i noticed that if my laptop is plugged in to the phone jack if i pick up a phone there is no dialtone. but if you unplugged the laptop and then picked up the phone again you'd get one, and with the phone to your ear, if you plugged the latop back in, the dialtone wouldn't go away, but it wouldget quieter. Is my modem dead? if so, how do i fix/replace it?

thanks
Luki

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Answer 12

Apr 2, 2006 6:05 PM in response to Luki

On my iBook, I don't hear a dial tone using Phoner, but when I put in a number and hit 'dial', I do hear the number over the iBook speakers as it is dialed. If you've ruled out a bad telephone cable, it does not look good for your modem.

If you have insurance, it should cover a lightning strike. Assuming your iBook is out of warranty, repairing it might be expensive. Another option is the Airport Base Station with a built-in modem.

iBook G4 Mac OS X (10.4.5)

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