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Dead Pixels on Mabook Pro with Retina?

I have had my macbook pro with retina for about a month and a half, and maybe 2 weeks ago I noticed one dead pixel that glowed green on black backgrounds. Wasnt a huge deal, since on white it blended. But now it has moved up to about 4 to 6 dead pixels, a few of which are even black when on a white screen. Honestly, not the BIGGEST of deals since a good percentage of my at home time with the computer, it is hooked to an external display. But it is quite distracting while watching movies such as Harry Potter and the Dark Knight because both movies were shot in dark scenery. Glowing green and white pixels should not be occuring.


I was wondering if bringing it back was an option since pixels should not be dead this early on. I just think since I spent $2,500 on a computer, it should come with a hefty warrenty on it's precious feature display. Is this due to my brightness being cranked up, or what could be a way to end the dead pixel trend my computer is getting into.

MacBook Pro (Retina, Mid 2012)

Posted on Aug 19, 2012 11:40 PM

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Posted on Aug 19, 2012 11:43 PM

you're under warranty - two things might happen - they will either repair it by changing the screen or they will give you a new one.


the best solution for this is to take it to apple and have them diagnose it and see where it goes from there.


good luck - hope it gets sorted out for you...

70 replies

Jan 12, 2013 8:26 PM in response to caseyfromnj

To be honest, I would ignore it if its just 1 pixel. You're likely to go and get it replaced and find more on the replacement display. I have over 3 on my MacBook Air display and I just ignore them, if you have many dead pixels on one spot of the display then I would definitely get it replaced. Btw please check attached apple pixel policy, this may have changed since the retina came out. http://www.geek.com/wp-content/uploads/2010/11/apple-display-dead-pixels-580x391 .jpg looking at this, apple would replace it if you have 4 or more stuck pixels and 6 dead pixels.

Jan 15, 2013 6:05 PM in response to caseyfromnj

A few days after discoving a group of dead pixels, I have another group appearing... great. (I origianlly thought it was only 1 dead pixel, but then I realized that on a retina display, Apple claims to have 5 million pixels on a 15 inch model. I wouldn't see be able to see 1 dead pixel... the fact that it's visible means it has to be A LOT more than 1 pixel.) Now it's showing up in more than one spot. I'm afriad to have this screen replaced and end up with an even worse screen! Or a saga of 4 screen replacments like some have had to go through.

Jan 15, 2013 6:17 PM in response to caseyfromnj

How long did it take for those pixels to grow? Btw the pixel density is not as good as the iPhone or iPad. You should be able to see 1 pixel if its dead or stuck if you look close enough. I have one at the moment at the bottom of the screen which is not bothering me at all, but I hope it doesn't get worse... And also i've got a samsung panel, I really hope I dont have to replace it because I was lucky to get it 🙂


What panel do you guys have? You can find out by running the following in the terminal window.


ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6


LSN = Samsung

LP = LG

Jan 16, 2013 1:28 AM in response to caseyfromnj

@caseyfromnj - there's two reasons I have not gotten the screen replaced yet. One is I've got work to do and can't really afford downtime. The other is, I wanted to wait a bit to give Apple a chance to figure out what the problem is, and replace my screen with one where that has been taken care of, so I don't end up having to replace another screen.


By this time, I am pretty sure they've got plenty of bad screens returned so I'll replace as soon as work allows.

Dead Pixels on Mabook Pro with Retina?

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