Hard drive is not showing up in disk utility

The other day, my 2010 13 inch MacBook Pro suddenly froze. I thought this was nothing too important so I just manually shut it down but when I tried turning it back on again, a grey screen with a folder with a question mark (?) on it appeared instead of my main screen. I attempted many things to try to fix this. I tried putting in the Mac OS X install disk and I tried using Disk utility but when I went there, the only things that show up are the Mac OS X disk and the DVD drive, but not the Macintosh HD.

At first I thought my hard drive had crashed so I purchased a new one and installed it. But to my dismay, this new hard drive also fails to appear on Disk Utilites.

Even when I go to the installation page where it asks me to choose a disk on which to install the OS, nothing shows up.

Is there anything I could do to fix this major problem? I've searched and searched for answers and none work. Both of my hard drives are still not recognizable

My MacBook is out of the one year warranty so I'm not sure how much the apple store would charge to fix this.

I need this problem fixed soon because I start school on four days and this MacBook is crucial up my studies.

Thank you for your help and time.

MacBook Pro, 2010

Posted on Aug 20, 2012 1:17 PM

Top-ranking reply

Foxmouth Author

Level 1

5 points

Posted on Dec 28, 2012 10:33 PM

Yes! I just took it to the apple store and they fixed it in less than ten minutes. All that was wrong was that the cable that connects the hard drive to the computer stopped working. The Mac genius simply replaced the cable with a new one and that was that. My computer booted up and I saw my old desktop wallpaper again and all my old folders. As if nothing ever happened.

The total cost for the repair was $60 and my computer has been working great ever since. Just take your Mac to your local apple store and they'll fix it fast.

I should've just taken it the day it stopped working but instead I panicked and bought a new hard drive. All that was unnecessary.

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18 replies

Foxmouth Author

Level 1

5 points

Aug 20, 2012 1:45 PM in response to Foxmouth

So might there something wrong with the connections? Is this even fixable

Dec 28, 2012 10:09 PM in response to Foxmouth

Hey!

Did you ever get this problem solved? I am having the EXACT same problem right now and have no idea what to do...

-Caleb

raotr

Level 1

0 points

Jan 12, 2014 10:32 PM in response to Unsatisfied212

I am having a similar issue. Could you let me know if you could get the issue fixed? How much did the repairs cost? Thanks.

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Hard drive is not showing up in disk utility