this file server will not allow any additional users to log on

Hi,


I have a Mac mini, running Mountain lion, which acts as a central hub to my multiple approx 5 others macs at home.


It has been used as a central data store and time machine backup point.


With external drives shared over the network via this hub, the other Macs can access and back up using time machine. This has been working pefectly for a while, however in the last month, possibly since I upgraded to Mountain lion, the remote computers (the ones that are backingf up to the mac mini), have all begun to display the following error message:


"this file server will not allow any additional users to log on:


Restarting the Mac Mini sometimes helps, and backups resume, byt eventually the same error messages appear and backups cease to contine.


Im hoping for some help.


many Thanks


Alastair

Mac mini, OS X Mountain Lion

Posted on Aug 21, 2012 6:47 AM

Reply
51 replies

Nov 1, 2012 9:28 AM in response to aliriddle

I refuse to upgrade to server to fix a bug—especially since the server app is largely just a fancy configuration front-end. So, I decided to take a closer look at /Library/Preferences/com.apple.AppleFileServer.plist.


There is one very interesting property: idleDisconnectOnOff. By default, this is set to NO. I've set it to YES since the recurring theme on this thread is that disconnects don't seem to be reducing that count toward 10 maximum connections.


I "too many users" hasn't reappeared since... but maybe it is coincidence. Anyone else want to give this a shot?


Also, I've uploaded by current com.apple.AppleFileServer.plist from a non-server Mac OS. Could someone with server upload theirs as well... I'm curious is some of these other settings get modified as part of the install.

Nov 7, 2012 11:29 AM in response to suter

I decided to try changing idleDisconnectOnOff to YES (on the Mac I connect to) and so far it seems to have solved the problem for me as well. That makes sense—it seems like the problem was that old connections were hanging around, not being used, but still counting toward the limit. Since those connections are idle, disconnecting should free up the slots so they're not counted toward the maximum.


Clearly there's a bug somewhere, as this shouldn't be necessary, but hopefully this will be a good workaround until its fixed. So far I haven't noticed any unwanted side effects.

Nov 30, 2012 7:54 PM in response to nc_wes

I sure hope this works. I have a couple of Macs that backup to a third Mac w/Drobo and ATV media and since ML I keep having to reset the file sharing on the third Mac due to this error. After a few days, Time Machine will no longer work and when I try to connect I get the "not allow any more users" error. There is only 2 users in the house!!!!!


Apple - Please fix this

Dec 8, 2012 7:53 AM in response to robotspacer

I have been having the same issue. Backup disk not available when backing up my MBAir to an external disk on my MacPro. I was first getting the backup disk was unavailable and then got the connection (10 users) error a few days later.


I had thought I may have fixed the issue by using my Full Name instead of my shortname but it must have been a coincedence because the problem came back. After using the above sudo command and restarting the backup started again. Will monitor and check back if the problem comes back.


Thanks for the help.

Dec 8, 2012 8:13 AM in response to robotspacer

I've had this issue since upgrading our household computers to ML with most computers experiencing intermitent failed Time Machine back-ups to a Drobo, connected to a MacMini that we use as a media server. Took your suggestion and changed the idle setting via Terminal this morning and voila. So far so good with two computers having successful TM back-ups for the first time in days. Thank you for your helpful advice.

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this file server will not allow any additional users to log on

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