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this file server will not allow any additional users to log on

Hi,


I have a Mac mini, running Mountain lion, which acts as a central hub to my multiple approx 5 others macs at home.


It has been used as a central data store and time machine backup point.


With external drives shared over the network via this hub, the other Macs can access and back up using time machine. This has been working pefectly for a while, however in the last month, possibly since I upgraded to Mountain lion, the remote computers (the ones that are backingf up to the mac mini), have all begun to display the following error message:


"this file server will not allow any additional users to log on:


Restarting the Mac Mini sometimes helps, and backups resume, byt eventually the same error messages appear and backups cease to contine.


Im hoping for some help.


many Thanks


Alastair

Mac mini, OS X Mountain Lion

Posted on Aug 21, 2012 6:47 AM

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Posted on Apr 7, 2017 8:02 AM

I know this is an old thread, but I just ran into this issue and was pulling my hair out to fix it. I finally figured out what was going on, and for me, it seems to be a different solution to those proposed. I thought posting it might help someone else.


The issue for me began when I pulled an old router out of retirement to serve as a gateway. (Basically, I'm only using it to expand the number of physical Ethernet points available in my family room.) What I didn't realize was that even though I'd reset the old router to its factory defaults, it assigned an IP address to itself by default. I assign all my IP addresses through my NEW router, and so the IP address that the OLD router had assigned itself was conflicting with another IP address that my NEW router had assigned to another piece of equipment on the network. When I changed the self-assigned IP address on the OLD router to a vacant IP address (which I also told my NEW router to reserve for the OLD router), the problem went away. At least, so far, so good. If you're getting this error, look for conflicting IP addresses on your network. If there are any, the conflict might be the problem.

51 replies

Dec 17, 2012 6:22 PM in response to sesweitzer

I tried this tip and verified it was set properly. But I still have the same issue, even after restarting. I even bought a new Macbook Pro and started with a clean copy of Mountain Lion with a new user account!


This computer acts as a file server for Time Machine backups and runs iTunes continously for the Apple TVs in the house. I also have AirVideo Server running on it. I still get Time Machine errors on my other computers as soon as 1 day after resetting the file sharing, and they are unable to connect (The file server will not allow any more connections).

How do you check to see how many connections are being made?

I will have to see if disabling AirVideo Server helps, but the wife will be upset 🙂

Dec 17, 2012 6:40 PM in response to Gary Lodwig

Hmm...


You can check the number of connected users under System Preferences / Sharing / File Sharing / Options, but I have a sneaking suspicion that that number is wildly inaccurate. It will often report 1 or 2 connected users, but complain of "too many users".


This issue is only related to AFP (file sharing), so you should have no problem sharing iTunes, AirVideo, etc. as they use different protocols. Time Machine, however, does use AFP, so it makes sense that it is complaining.


You may want to try turning off file sharing / turning it on after you changed the plist file.


Good news is you can safely leave AirVideo on... so at least your wife won't be upset. 🙂

Dec 17, 2012 6:43 PM in response to suter

When Time Machine complains, I pull the Server up on Screen Sharing and turn file sharing off then back on, and all is well again for awhile. You are right - it usually says there are only 2 connected users. The change to the plist made no difference. I never had this problem back in the Leopard days. Right now I am making sure the server keeps a static IP address internally in case that is causing the issue.

Feb 13, 2013 2:19 AM in response to aliriddle

So I read the forum and tried the idledisconnectonoff setting but after a couple of days i would get the same error again. I read that


netstat - n | grep '.584'


would show connections and indeed there were 8 or 9 connections already that do not show in system preferences/sharing. It turned out the connections were from my apple tv. I switched it on/off but connections remained. I then realised that my mac mini was sharing my Itunes library. When I switched library sharing off, all connections were dropped. Re-sharing the library and play some music did not create new connections.


I don't know what is going on here, but i'm going to keep an eye on this. The things is, it kept the connections active so changing idledisconnectonoff did not have any effect.


Hope this helps

Mar 14, 2013 6:26 AM in response to wesel

I continue to have this problem every couple weeks and this is the fix for me:



sudo defaults write /Library/Preferences/com.apple.AppleFileServer maxConnections 10



Enter your password when asked and go to System Prefs and stop and start Appleshare in the Sharing System Preferences pane.


No files to delete and no restart necessary.

Mar 14, 2013 6:46 PM in response to robertvanz

I have the same problem. Mac mini with external drive attached for Time Machine that also serves iTunes content stored on a different external drive. The Mac mini backups work just fine because it's local. My MacBook & MacBook Pro backups work for about a day before the afp connections fail. Turning File Sharing off and on in System Preferences on the mini fixes it for another day...


The permanent fix out there seems to be installing OS X Server. The server does not have the 10 max connection limit, so the issue might actually still be present but the symptoms don't show because of this.


Anyway, I just updated to 10.8.3, so lets hope it resolves the issue. I'll post back. If it doesn't work I'll try to work out some sort of automated script to restart File Sharing periodically.

May 9, 2013 2:25 PM in response to aliriddle

Sure wish I knew about this problem before I upgraded my Mini to ML a few weeks ago. It was quite happy on Lion, acting as a file, media, and backup server. Now my MBA keeps having this issue when it's trying to backup. Not every time, but soon enough it acts up.


I'm going to try the fix suggested, but it looks like this really doesn't fix the issue long term. Beginning to think about going back to Lion, but wanted to get all my machines on the same OS!

May 16, 2013 3:46 PM in response to aliriddle

I tried the fix as suggested on the first page, but it didn't help. I found elsewhere the same command except it used "true" instead of "yes". I did this a few days ago and so far I've had no trouble with my MBA connecting to my mini to backup. So this is what I ended up with:


sudo defaults write /Library/Preferences/com.apple.AppleFileServer idleDisconnectOnOff true

this file server will not allow any additional users to log on

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