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After installing Mountain Lion, I've got problems using the iWork '09 applications. I tried to update them, but it's still not possible to open or create a document. Would anyone have tips/ideas about this?
MacBook Pro, OS X Mountain Lion
I found thisone and it helped me out :-)
>>>>>>>>>>>>>
This is what FINALLY worked for me after reinstalling and uninstalling and doing everything else mention above, and with a call to Apple's Support.
Move the applications into the trash (of course) and then make sure you remove the folder called "iWork '09" in your Hard Drive Library (not your User Library) under Application Support. You can throw away your preferences too if you want, but I didn't. Then do a clean install. And THEN open the Mac App store and run the auto update (or just select Software Update from the apple menu).
At first I thought it was too simple of a fix, but it indeed fixed everything. All iWork apps opened, opened files (they were saying they couldn't be opened) and Keynote finally worked (it was crashing and erroring out). I can now use all iCloud features, and everything, no problem.
I am pretty tech savvy and felt silly for not even thinking of this and how easy it was to fix. I even used an app uninstaller to make sure it removed all of iWork's little bits, but it didn't do that last folder. It has been causing problems for a week and am so glad I contacted customer support. You can contact them if you just got Mountain Lion. Just sign up to have them call you or give them a call if this doesn't work for you.
Would love to hear if this worked for other people.
Thanks. Appreciated! It worked just fine.
After the upgrade, Pages launches, which it would not do before the upgrade. But I still cannot open an existing document, whether from the Cloud or on my Mini. I cannot open a document either. Bummer.
I found that re-installing iwork using the original DVD, followed by downloading the standalone installers for the subsequent iwork updates, was the solution. Originally, I tried to use software update/app store to install the iwork 9.3, but that left my iwork apps unable to open documents. So, I suppose that the app store version of the update must have some crucial difference that makes it not work for those of us who purchased the suite back in the days before the app store was launched.
Mine worked after I got a replacement disc and reinstalled from that. Nothing else worked.
You just saved my bacon, man!
I just, recently, switched to using OS X 10.8.5 Mountain Lion this past January after I found that OS X 10.9.5 just unstable enough for many of my older application software.
OS X 10.8.5 has been rock solid for my needs except for a few application snags and system snags.
iWorks '09 has been a problem issue for me since January and I wasn't finding a fix or other updates until I stumbled upon this post herenin the ASC.
Thank you for finding this issue and fix!
I am that much closer now to finally moving permanently over to a newer OS X version, now!
Again, THANK YOU!!!
🙂
Problems with iWork '09 in Mountain Lion
