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Level 2

202 points

Compressor Stalls, won't finish job

I am using Compressor 4.0.4 on an iMac, OS X Mountain Lion, i7.

Every time I go to compress a 90 minute .mov file in Compressor (haven't tried other file types) on my home computer it goes all the way until it shows having about a minute left and then Compressor just stalls. It never gets to the point where it asks me to insert a blank DVD. I know the burner is okay because I can use Toast 11 to burn DVDs without problem.

I have virtually the same computer at work and Compressor 4.0.4 works fine. At home I tried reinstalling Compressor to no avail, tried trashing preferences, then followed an Apple support page where it said to trash the Apple Qmaster folder in Library/Application support, which i also did, still to no avail.

Please help...

iMac, OS X Mountain Lion, i7 brand new

Posted on Aug 27, 2012 1:46 AM

46 replies

Russ H

Level 7

22,432 points

Nov 19, 2012 6:29 PM in response to Matt13

Matt13 wrote:

Another user in this thread said they deleted Compressor and FCPX and reinstalled them, to no avail. So, I just assumed that wouldn't work on my end either.

That's great. It's a reminder that issues are often related to factors that are specific to a given system configuration, the other installed software, codecs and so forth. Why there are not always one-size-fits-all solutions.

Russ

Compressor Stalls, won't finish job

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