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A single website will not load

One of my most frequently used websites (xda-developers.com) stopped loading correctly all the sudden. Sometime's it loads fine, other times it stalls or doesn't load at all. I tested it with chrome and safari and they both had the issue. I also tried it on my girlfriends macbook pro w/ mountain lion (on the same wifi network) and it works perfectly fine as far as i can tell. The website worked fine a few days ago, but it randomly stopped working.


i did a traceroute while the website was not loading. here it is, not sure if it is of any use.


Traceroute has started…


traceroute to http://forum.xda-developers.com/forumdisplay.php?f=1639 (67.215.65.132), 64 hops max, 72 byte packets

1 192.168.2.1 (192.168.2.1) 1.412 ms 1.151 ms 1.249 ms

2 * 67.174.8.1 (67.174.8.1) 1433.807 ms 156.691 ms

3 te-0-5-0-0-sur03.elmhurst.il.chicago.comcast.net (68.86.114.1) 11.641 ms 10.425 ms 40.162 ms

4 te-2-8-0-13-ar01.area4.il.chicago.comcast.net (69.139.185.205) 25.999 ms 22.491 ms 36.303 ms

5 pos-3-5-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.95.237) 39.441 ms 15.536 ms 17.406 ms

6 pos-1-12-0-0-cr01.chicago.il.ibone.comcast.net (68.86.88.89) 15.194 ms 14.980 ms 17.440 ms

7 xe-10-3-0.edge1.chicago2.level3.net (4.71.248.9) 41.491 ms 32.617 ms 35.481 ms

8 4.69.158.226 (4.69.158.226) 30.600 ms 31.405 ms 39.343 ms

9 ae-6-6.ebr2.washington12.level3.net (4.69.148.145) 35.596 ms 82.100 ms 35.342 ms

10 ae-5-5.ebr2.washington1.level3.net (4.69.143.221) 36.539 ms 35.493 ms 36.333 ms

11 ae-72-72.csw2.washington1.level3.net (4.69.134.150) 52.601 ms 50.563 ms 47.211 ms

12 ae-23-70.car3.washington1.level3.net (4.69.149.69) 36.255 ms 38.661 ms 35.844 ms

13 splice-comm.car3.washington1.level3.net (4.79.168.118) 37.687 ms 35.614 ms *

14 hit-nxdomain.opendns.com (67.215.65.132) 43.817 ms 36.707 ms 74.253 ms







User uploaded file



also, i already tried to add this

208.67.220.220

208.67.222.222


it didn't work.

MacBook Air, OS X Mountain Lion (10.8.1)

Posted on Aug 27, 2012 7:34 PM

Reply
29 replies

Aug 28, 2012 1:27 PM in response to macphees07

Please read this whole message before doing anything.


This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


Step 1


The purpose of this step is to determine whether the problem is localized to your user account.


Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


Test while logged in as Guest. Same problem(s)?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


Step 2


The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:


  1. Be sure your Mac is shut down.
  2. Press the power button.
  3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
  4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


*Note: If FileVault is enabled, or if a firmware password is set, you can’t boot in safe mode.


Test while in safe mode. Same problem(s)?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Aug 28, 2012 2:08 PM in response to macphees07

Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.


Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.


From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Test. After testing, reboot as usual and post the results.

Aug 29, 2012 8:54 PM in response to Linc Davis

okay, i guess i spoke too soon. After about 24 hours of working perfectly normal it began to have issues again. When the issue came up i tested in safari, same problem. I then disabled prefetching like you mentioned earlier except this time i closed and repopened safari and it loaded normally after that. Does that mean i should always leave prefetching off? Again, thank you for all the help!

A single website will not load

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