Logitech c270 webcam and OS X

I recently bought a Logitech c270 webcam with the understanding that it would work with my iMac. However the webcam does not seem to be recognised by my iMac.


When I connect the webcam it is not switching on, no green light on the webcam or anything to indicate any activity at all.


I read on the Logitech site that all the software needed was already in OS X. Am I missing something?


Any help most appreciated.

Posted on Aug 28, 2012 5:20 AM

Reply
25 replies
Sort By: 

Aug 28, 2012 10:15 AM in response to Neil Leslie

There are only certain Logitech Webcams that work with Macs and OS X.

According to Logitech the webcam you purchased DOES NOT work with Macs or OS X.

Here's the only Logitech Webcam that Logictech states that works with both Macs and PCs.


http://www.logitech.com/en-us/webcam-communications/webcams/hd-webcam-c615


I have this webcam and can confirm it works pretty well with Macs, but the Logitech software for Mac is more limited than the same software used on a PC.

Some of its stated functions only work on the PC side and not the Mac side.

Reply

Aug 28, 2012 3:40 PM in response to Neil Leslie

I installed the additional Logitech software and my c615 works fine.

Did you try and install the additional software and use it?

I bought this webcam as it directly said on the packaging that it would work with both Mac and PC.

None of the other Logitech offerings printed this compatibilty on the box.

Leads me to believe that their other offerings are simply not compatible on Macs.

Reply

Aug 28, 2012 3:34 PM in response to MichelPM

Hmmmm, interesting.


Also according to the Logitech website "Your Logitech camera must be UVC (Universal Video Class) compliant in order to be used on your Mac OS 10.4.9 or later computer. These standard UVC drivers are provided by the operating system and will only provide minimal camera support".


The C270 is listed as UVC compliant and I'm on OS X 10.6.8.


I'm tried to use it with Photobooth and also Skype but with zero success.

Reply

Mar 15, 2013 1:37 PM in response to Community User

I confirm that too. It works with no problem at all! All you have to do is to insert the CD and install the software (Logitech Webcam Software.mpkg). It also has an update after the installation. Then you plug-in the camera and it is fine. It worked at ML 10.8.2 & 10.8.3!

Reply

Jun 29, 2013 7:24 AM in response to Neil Leslie

I bought the Logitech c270 this week and they did not include the CD in the box - the in-box manual refers to a CD, but the side of the box says 'requires software download from Logitech.com.' However, the version of Logitech Webcam Software they have on the site is not compatible with OSX 10.7 and above. So, buyer beware until Logitech sorts it out.

Reply

Sep 3, 2015 6:20 PM in response to Neil Leslie

I guess Logitech and Apple are finally playing nice together because my Logitech c270 installed on a mac mini with mavericks 10.9 got detected immediately by Skype and worked fine with zero fussing and no additional software needed, even though the package text said nothing about Mac compatibility, which had me worried. I did plug the camera into a port before opening Skype.

Reply

Mar 16, 2016 5:10 AM in response to tiger tiger

I agree with this. I'm running OSX 10.11.4 (actually a Beta version) I've just bought a C270. You don't need any new software. Plug it in to the USB port and then open Skype.

Go to preferences and then Audio/Visual. Select Microphone and choose Unknown USB Audio Device. Go to Camera (still in Audio/Visual) select USB Camera.

Thats it! Excellent.....makes me look almost human!


Ramon

Reply

Oct 28, 2016 11:33 PM in response to Neil Leslie

Hi all,


I've recently bought this webcam too and it is not automatically recognized by my Mac mini 2012 running Sierra OS.

The software from Logitech works though, but I wonder if anyone who experiences the same, has successfully use this webcam from Photobooth, Facetime or iMovie?


Thanks

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Logitech c270 webcam and OS X

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.