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When spilled water on MacBook Pro keyboard?

Ok, I haven't spilled water yet however, I just wanted to prepare for the accident so I don't have to lose my valuable investment.

I have done some research however, there were some controversies so I came to ask for the best answer from the Apple Support Communities people.

So what is the best course of action when spilled water on MBP keyboard?

MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3)

Posted on Aug 29, 2012 11:25 PM

Reply
125 replies

Sep 7, 2012 4:19 AM in response to jykim0806

Basically if you spill water or any other liquid on your Mac it will be TOAST. It seems Mac notebooks die at the least amount of water spilt on or even near them. Or at least that is the way it seems to me from all the posts on these forums about it.

There was one post where someone had spilt water next to their Mac notebook and it had puddled near the back where the air vents are. The fans had drawn that water into the unit and killed it.

I have no idea how other notebooks fair in this same situation as I personally have never spilt anything on any notebook or desktop computer keyboard, YET that is.

But I do know that the Dell notebooks I have and had have Accidental damage warranty coverage. Which is not available with Apple computers.


So don't ever spill anything on your Mac.

Sep 7, 2012 4:38 AM in response to sig

Not really it was included in the cost of the notebook/warranty. Whether or not if I had selected a lower warranty option the notebook would of cost less overall is not the point.


Apple does not offer any such option at all even with their expensive extended Applecare warranty plan.


Only through some other source can you get any accidental warranty coverage for Apple computers. Then you have to deal with that company to get the money you would spend on fixing or replacing the Mac. With Dell all I'd have to do is call, explain the problem and they would fix it.

Sep 7, 2012 6:57 AM in response to Shootist007

Shootist007 wrote:


Not really it was included in the cost of the notebook/warranty. Whether or not if I had selected a lower warranty option the notebook would of cost less overall is not the point.

Dells accidental damage cover is extra cost, Shootist is being a little misleading here in his zeal to praise Dell again. And yes, Apple don't offer it at all (on their computers)

Sep 7, 2012 7:16 AM in response to Csound1

Csound1 wrote:


Do Dell pay you for this ridiculous verbiage ...

No and it is not ridiculous. It is fact. The real question is why can't you understand that.


Go to the Apple store site, configure any Mac computer. When you get to the extended warranty section is there a listing for Accidental Damage coverage? No there isn't.


Now go to the Dell site and select a notebook model. In the list of options you can configure is there a listing for Accidental Damage coverage? Yes there is.


Case closed.


Thanks.

Sep 7, 2012 7:20 AM in response to Shootist007

Shootist007 wrote:


Csound1 wrote:


Do Dell pay you for this ridiculous verbiage ...

No and it is not ridiculous. It is fact. The real question is why can't you understand that.


Go to the Apple store site, configure any Mac computer. When you get to the extended warranty section is there a listing for Accidental Damage coverage? No there isn't.


Now go to the Dell site and select a notebook model. In the list of options you can configure is there a listing for Accidental Damage coverage? Yes there is.


Case closed.


Thanks.

Please let up on the case closed, you can't see the trees let alone the forest, but if you think that acting as an insurance broker makes Dell wonderful more power to you. Every post of yours is an AD for Dell or Microsoft, your house is made of glass.

Sep 7, 2012 7:25 AM in response to Csound1

Most of my posts here on the Apple forums are about helping people with their Mac computers. It is only you that thinks all my posts are about other computer makers and other operating systems.


But then that is what I expect from you as you can not, as you say, see the forest for the trees.


Otherwise you would just let this go. But you can't.


Have a great day.

Sep 7, 2012 7:53 AM in response to Csound1

Forget it, Shootist is the Resident Grinch Sourpuss who enjoys taking umbrage to anything you may post as well as taking potshots at Apple in all opportunities. How that gets you 9K points and Level 6 is quite the mystery. User uploaded file


Anyway, I can attest to Dell's incredible waterproofness. A few years back, a colleague left a quite banged up Dell portable open and running on his desk next to an open window. Spring shower came and went, the computer was completely soaked. When tipped, liquid water would drip from its innards. About a week later after being left in the Sun to dry, the thing was up and running as if nothing had happened! User uploaded file

Sep 7, 2012 8:06 AM in response to Courcoul

Sorry you feel that way and actually I'm coming up on 10,000 points and I got them from helping other Mac users in these forums with good advice and my overall knowledge of how computer work.


I take offense to your use of the words Grinch and sourpuss. You do not know me and have no idea of who i am and what I am like.


I was just stating facts about Apple and other makers of computers and the warranty options that can be purchased from other manufacturers, or can't be purchased from Apple. And as you have pointed out other computers are made with more resistance to water damage then Mac computers.

When spilled water on MacBook Pro keyboard?

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