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I have the newest iPod touch and newest software. When i join my wifi network at my moms house im connected, but i dont have internet access, but when i connect at my dads i have internet. the password is correct and everything, PLEASE help!
iPod touch, iOS 5.1.1
I browse the internet on Safari and/or Google Chrome on my itouch. I also cannot use apps like iFunny, or even the Appstore/iTunes. i have rebooted the router many times. My itouch can connect to other networks and work fine.
What configuration settings would those be that might be restricting my internet access?
Even though the iPod shows as been connected, it might not have actually received a valid IP address via DHCP from your Wi-Fi access point or router. Head to Settings -> Wi-Fi and tap the > next to the network you are connected. If 169.xxx.xxx.xxx is listed for an IP Address, then your iPod did not receive a valid IP address. To correct this you can reboot your router by unplugging it from power for about 30 seconds.
It wouldn't hurt to also reset your iPod. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
Perhaps this article would be worth at as there may be a configuration on your mother's router/modem that is preventing access. This will require you to have admin access to the router/modem's configuration interface that is usually accessible via a web browser.
iOS: Recommended settings for Wi-Fi routers and access points
B-rock
And you cannot browse the web via Safari or use apps that require Internet access? Did you reboot the router? Have you tried connecting the iPod touch to another network to see if it still works there?
Did you review the router's configuration to make sure certain settings were not in place that could be restricting your Internet access?
B-rock
Have you restored your iPod Touch to factory defaults yet as well?
There may be setting to only allow devices with certain MAC addresses to connect or a time of day restriction on certain MAC addresses. There a number of things to do look for.
B-rock
You didn't indicate if it ever worked. If it NEVER did, the problem could be caused by a firewall in the router. For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
You will need administrative access to the router. If a firewall is present, turn it off and test the iPod again. If it works, turn the firewall back on but weaken it a notch and test the iPod again. Repeat as required.
AntiVirus will not affect your connection to the Home Wi-Fi network. However, a router configuration will. Have you logged into the router yet or had someone else try so that you can review the configurations to make sure there isn't anything in place that could be preventing a connection?
B-rock
There may be settings to only allow devices with certain MAC addresses to connect or a time of day restriction on certain MAC addresses. There might be a setting in place for how many IPs the DHCP server can hand out. DHCP might not even be turned on in the first place. There a number of things to do look for.
What kind of router is it and what model?
B-rock
I am really sorry this is happening to you guys!
Fix:
Locate the SSID broadcasting the network> Access the properties> Select Security> Check-mark the box " Show"> Write down the Hex Key that your system automatically changed when you selected "Turn on internet connection sharing"
You may change the Hex Key and use a Personal Key but you must stay within Key Guidelines. (Mouse over input area and Key ruling should bubble up) ** This option may not work for older devices
Grab your Apple Device:
Locate the connected SSID in settings>Select "Forget this network"> return to Wi-fi and the device will automatically re-scan the area> Locate your SSID and Connect> Type the Hex Key or Changed-Personal Key in.
- Open Safari and type "Bing.com" in the Address Bar.
Enjoy!
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i have ipod touch 5 it is connect to wifi but no Internet and also have another one it is connect to wifi have also inetnet can open YouTube also can open maps Show my Location but do set Timing automatically
i have also tried all the trouble shooting options with no luck
i have a valid ip adress (its 192.xxx.x.xxx
Do other devices successfully connect to the internet at you mom's?
yes, my laptop, my moms iphone, and my moms iPod (1st gen) connects perfectly, but my 4th itouch doesnt work.
no i havent restored to factory defults, but i will try that. And (sorry about this) but im confused what you mean by MAC addresses
sorry, yea it NEVER worked, but my mothers 1st gen itouch works, but mine and my step fathers itouch 4th gen does not. I do not think we have a firewall, but we have anti-virus.
iPod touch is connected to wifi, but no internet
