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For the past several days, my magic mouse keeps losing connection to my MacBook Pro, and most of the time it won't even connect at all. I thought the batteries needed changing at first, but that didn't help either. I keep going into my Bluetooth settings to try and manually connect it but, again, it didn't work. Can anyone suggest ways to try to fix this problem?
Magic Mouse-OTHER, Mac OS X (10.7.4)
I had this problem too, turns out a slight design flaw with the mouse is that smaller batteries come loose and power is lost, so the bluetooth dies. You'll probably find that it loses connection when you're moving it around quite a lot, in particular, when you lift it up off of the desk and put it back down again. See, different brands of battery tend to be ever so slightly varied in size, and smaller ones tend to be more 'loose' in the mouse and an be shaken loose when moving the mouse around.
The best solution (the one which worked for me) is to grab a set of Apple's own rechargeable batteries from their store as they are just the right size to fit in the mouse without ever being shaken loose.
If you can't do this, some people find that wedging a bunch of paper between the two batteries and between the batteries and the mouse door can help keep them in place.
I hope this solves your problem as it has mine. 🙂
Wireless mouse starting dropping connection. It happened when the mouse touched the edge of my workspace or I picked it up and put it down.
Tried the paper-thing -- seems to be working OK now.
Using Duracell Quantum batteries.
Magic Mouse keeps losing connection from two computers. Been anoying for awhile. Batt size is fine. Turned off the bluetooth from an iPhone 4s & 5, bam works like new again. That is very anoying. Never used my bluetooth much till I got my last car with the bluetooth feature.
Turning it on an d off will be anoying. Wireless keyboard & trakpad work fine with no issues when bluetooth is on.
Thank you for the very wise and precise advice .
It worked, just wanted to say i used a hard sandpaper, ( or use soft )
it got at the marks and stains on the inner battery terminals.
so,i would recommend using sandpaper also to remove the worst bits...
I assume you mean to bend the cover "in" slightly to press the batteries in tighter. Best to be specific.
In that case, something in-between the cover and the batter to press them in tightly might be another option.
My Magic Mouse has been kicking me too. I power mine with the mob-e battery and charging system and don't think I have problems with the fit. There's no way to adjust it either, if there is a problem there. The batteries may indeed be problematic for some who are using various sized AA batteries. The only explanation I've seen so far that makes sense is iphone/smartphone location relative to the mouse. Bluetooth interferrence! Why didn't I think of that one? I've moved it away from the desk 15 feet or so to see if that makes a difference. So, the question is, can it be as simple as moving it away some magic distance or must it be turned off while in proximity to the mouse?
It has everything to do with the batteries staying connected and nothing to do with any Bluetooth interference. At home and at work I'm well away from anyone else using BT devices and would still get kicked off until I started using snugger fitting batteries. As noted by other posters, there are a number of ways to accomplish this.
No. With all the good will in the world there is never a single answer to a multitude of reported problems. The proximity of other wireless mice (turned on), short wave radio receivers, telephone base units, airconditioners etc have all been found guilty at one time or another.
Yes. By all means clean all the contact points on the batteries and inside the battery compartment ... and give it a shake to see if there is a rattling sound. 😀
Fair enough 71.
I had problems even away from such sources, and using the recommended rechargable and making sure the contacts were snug seemed to fix the promblem 99% of the time. There are rare occasions where I'll lose the connection, but a tap of the mouse on the table usually fixes things. There may be other things that effect this mouse, but I found my fix for the 3 I own.
Good morning all,
Well I have tried EVERY recommendation here and still the mouse drops out.I even contacted my isp provider thinking that was the problem. I am so disappointed with this as it is only about 3/4 months old and cost a fortune to have an Apple mouse to go with my new Mac Pro. Only answer I have now is to go to shop today and buy a mouse that works. Besides why on earth spend $100 near enough and then have to pack the thing with paper?? It is a big thumbs down to Apple for this device. Im hoping they will take it back next time I am near a store.😠
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If your mouse is only 4 months old it is still under guarantee. Take it back to the store (or any Apple store) and explain your problem. You may have to leave it for testing if the root problem cannot be seen at the time. It should be exchanged if the complaint is fair.
Remember, we only read of the odd complaint here (considering the huge number sold) so things often sound worse than they really are when someone has your kind of experience. Hopefully the replacement will prove satisfactory in every way.
If you have still the guarantee, go back to the shop.
For me, the alu foil has worked very well. That mouse finally broke (literally) of heavy use and I bought a new one. That new one does not seem to have the old problem, I use the same batteries and no need for the alu foil. So, if your mouse is new it might be another issue.
If Apple does not help, do try the aalu foil however...
Thanks for replying.
seventy one, I understand you only hear of the odd one when there are millions of users I expect, however once I started googling, it seems quite a few people have the same problem. Im just surprised that this is still an issue a few years later. The ideas to solve the problem are really good, but blowed if I know why you should have to do that. BTW I have tried several different batteries.
bjprc, I did indeed try the alfoil...good idea, but no luck. Strangely enough I noticed when the tech in store tested it on day I bought it that it didnt seem right, but never having used one before thought nothing of it. It has always been very iffy, but past few days just not worth the casing it is made of. I certainly will be taking it back. just a flipping nusance as the shop is some distance away, so could be a while. Not to worry, wont be losing sleep LOL, I bought a Logitech today and everything is working normal again. 🙂
Nice to chat about it though.
Mornin' all,
I have had this same problem with my Magic Mouse off and on for the last few months and I have to say that it is indeed a battery size problem. When I use Duracell batteries then everything is OK, but when I use another brand, say Amazon Rechargable batteries, then the mouse suffers dropout and I have to resort to the Magic Piece of Folded Paper Between The Batteries Trick - it works everytime!! It would appear that Duracell Batteries are indeed ever so slightly thicker than other batteries!
Have a jolly summer boys and girls!
voicebox
I have a bluetooth headset that I sometimes use to listen to music with my MacBook Pro. I've noticed that the music stops at the same time my mouse stops working. So, this proves to me at least for my case, it's NOT a mouse-battery-connectivity problem. My bluetooth connection drops for both bluetooth devices simultaneously. In my case, the connection is usually re-established automatically after a few seconds but this is really annoying.
I have to say that in my humble opinion, I think that Apple and wireless connections just do get on! I have had trouble with the MM dying on me and more recently a number pad I bought, also wireless, died on me. So because Apple cannot/will not produce a wireless keyboard with a number pad as a truly built in system, I bought a Apple USB keyboard complete with an integrated number pad and everything works much better. The MM very rarely loses connection nor does the keyboard now.
In other words, it matters not what batteries you use or what packing you use to get a better connection, get rid of WiFi with your Apple and use USB!!
Cheers
altv
Magic Mouse keeps losing connection
