Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

refurbished ipad 2 from walmart

i recently purchased an ipad 2 from walmart, the apple store was sold out, assuming it was an apple refurbished product with the new battery and same one year warranty but before it arrives and i open it if the warranty does not apply i will return it.

Posted on Sep 3, 2012 7:20 PM

Reply
7 replies

Sep 3, 2012 7:31 PM in response to jjm12

Phone support, as in dial 1-800-APL-CARE with whatever phone you want to use and the technician on the other end will try to help you with your iPad problem.


I would check with Walmart, but they are an official dealer so I would be very surprised if it was not the same warranty Apple offers on their refurbished products, which is identical to the new ones.

Sep 3, 2012 8:27 PM in response to jjm12

As far as I know, the only "official" refurbished seller of Apple products with an Apple warranty is Apple (in the Apple store refurb section); there are lots of authoirzed resellers who also sell some refurbished products - those are usually returns or whatever and each store can institute their own rules. There is one in the area here for instance who offers a 90 day warranty on refurb products (they are also an AASP, so the products are fixed by their repair department), but the products are generally not refurbished by Apple and carry no Apple warranty.

Sep 4, 2012 7:57 AM in response to babowa

Kudos, you are correct ma'am:



"DISCLAIMER OF WARRANTIES. ALTHOUGH THIS REFURBISHED PRODUCT IS SUBJECT TO WALMART.COM'S RETURN POLICY, THIS REFURBISHED PRODUCT IS SOLD "AS-IS" WITHOUT WALMART.COM OR THE ORIGINAL PRODUCT MANUFACTURER MAKING ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The limited, 90-day warranty covering the refurbished product is being provided to you solely by The Recon Group, Inc. and not Walmart.com or the original product manufacturer."

Return Policy. This refurbished product is subject to Walmart.com's return policies (http://www.walmart.com/cp/Returns-Policy/538459 ) for goods of a similar type. The limited 90-day warranty provided by The Recon Group, Inc. does not alter your rights under Walmart.com's return policies, but provides additional coverage in the event the refurbished product does not function according to the original product manufacturer's specifications during the 90-day period immediately following the date of purchase.

http://www.walmart.com/ip/Apple-iPad-2-with-Wi-Fi-White-16GB-Refurbished/2101139 7


If I hadn't been so lazy on Labor Day this was easy to find, it was on the same page on their website that you order it from.

Sep 4, 2012 8:12 AM in response to deggie

Thanks for checking the Walmart site - I knew it from an exchange with Apple some time ago when I did a live chat with their store and another exchange with the authorized reseller here before purchasing my first refurb product - the gist of which was: you only get an Apple warranty on a refurb product if you buy it from Apple.

refurbished ipad 2 from walmart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.