Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Product replacement pending

What does this status message mean?

Do apple replace my product with a new one or a refurbished one

iPhone 4S, iOS 5.1.1

Posted on Sep 4, 2012 6:25 PM

Reply
Question marked as Best reply

Posted on Sep 4, 2012 6:27 PM

It means that the replacement is stil in process. You'll need to wait a bit longer. You could get a refurbished or new. It is at Apple's discretion. You won't be able to tell the difference.

3 replies

Product replacement pending

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.