no sound on ipad

Theres no sound coming from my ipad.it was fine for the past 2-3 months and now suddenly theres no sound on anything.If I use headphones then all sounds are fine.I have checked the side switch,as well as reset the ipad,but it hasnt solved my prob;em.plz help

iPad

Posted on Sep 6, 2012 1:39 PM

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77 replies

Sep 6, 2012 1:45 PM in response to toopybinoo

Are you sure that you have no sound in the Music App or in YouTube? None at all. If you do have sound in those - you probably have system sounds muted and there is another way to control them beside the side switch.


System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.


Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.

If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.


If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.


If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.


This support article from Apple explains how the side switch works.

http://support.apple.com/kb/HT4085

Sep 6, 2012 3:03 PM in response to toopybinoo

I would make an appointment. That way you do not have to wait in some long line.


If it is a hardware issue and the iPad is under warranty they will replace it - assuming that the hardware problem was not caused by accidental damage - like you dropping the device. It looks like you have the original iPad so the warrany might be up unless you bought the Apple Care.


They also offer out of warranty replacement iPads for a price of $249.00 in believe. You can look at this for more information.

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

Sep 26, 2012 4:36 AM in response to toopybinoo

I've had this a few times on my latest generation ipad. No sound in any application, or even system sounds. To fix it I hold down the power button until it says slide to power off, then power off, reboot it and all is fine. I do not know what is causing this problem but it must be a software bug in the IOS. I have the latest IOS6 and I do believe it did this before the upgrade as well. Very definitely troublesome since I use my ipad as an alarm clock. This morning I woke up 5 minutes later with it "beeping" only no sound so I didn't wake up.

Oct 1, 2012 12:46 PM in response to toopybinoo

First: I am extremely tired of people pointing me to the side-switch instructions. Useless.


Currently, my wife's iPad2 has pretty much no sound unless the headphones are plugged in. To be quite frank, if it comes down to "plugging and unplugging the headphones" and "seeing if that works", then Apple has a real problem. Also, if anyone suggests that this is a hardware problem, I will lose it ... there were no problems before the ios6 update ... if Apple broke her iPad, then Apple better fix it ... she used it heavily and loved it ... not so much now, and the upgrade did nothing but make it into a silent semi-brick.


I have nine Apple computers, 3 iPads, and 3 iPod touches ... I am a GREAT customer. This is the worst thing I have seen from Apple since I started buying their products about 15 years ago. Is this post-Jobs Apple? Well, I may be looking elsewhere.


I don't want tricks that "might work". I want an update that doesn't break my iPad.


FIX THIS! Put your billions to work and make this right.

Oct 11, 2012 10:53 AM in response to toopybinoo

OK: HERES THE SOLUTION TO NOT HEARING YOUR ALARM GO OFF ON YOUR IPAD IN IOS 6:


Had the same problem with an alarm I set. All I got was a notification on my screen that read "Alarm". Not very helpful when you're asleep. Here's what I discovered. You actually have to toggle the volume up when you're setting the alarm. The volume of the alarm is not based on the main volume, but adheres to the specific volume value you set when you're setting the alarm. Here are the steps.


Go to the Alarm tab on the on Clock App.

Hit the + button to set a new alarm.

Set the time you want to wake up.

Then select the ringtone sound. (It's normally Marimba by defaut)

So hit the > button next to the ring tone next ot Marimba and select another ringtone.

It will play an example of that ringtone.

At that moment you want to hit the physical + volume button on the ipad and you'll hear the volume of the alarm go up.

Keep raising the volume to the level you think will wake you up.

Save the alarm.

Now when your alarm goes off in the morning you'll actually wake up.

I know. It's totally unitiutive. Apple needs to fix it.

Oct 17, 2012 6:52 PM in response to toopybinoo

I was having a similar issue. However, I could hear sound if I was in the music app or with Siri but not games. This fixed my issue (found on another post).



If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.

Oct 26, 2012 12:19 PM in response to DougHorne

I agree. I am sick of people referring me to "duh" solutions. I am not an idiot and of course I have checked the settings before looking for help. All of my problems on my 2nd gen iPad started after the iOS 6 update. After the iOS 5 update a while back I had horrible problems with the apps crashing ALL the time, over & over. They finally fixed that and everything was going smoothly until this update. Now about every 2-3 days my sound just quits. No sound from the keyboard, no alarm, no notifications, nothing... my music won't play (like you press play and it won't play) and sometimes, in my mail app only, the screen will not rotate to horizontal, it just stays vertical no matter how you twist & turn.


The solution? Power it down and then start it back up. A simple fixer, yes. Requires no genius and very little effort. But my problem is not the solution. My problem is the problem! Why does this keep happening? What is causing it? I am doing nothing different. I have not installed any new apps. I have not messed with the settings. It just works fine for a few days and then for no rhyme or reason, it doesn't. It is really annoying, especially when I am counting on that alarm & it doesn't work. Thank goodness I have my iPhone for backup.


Incidentally, I too am an avid mac fan. Our family has an iMac, 3 Macbook Pros (& 2 before), 2 iPads, 5 ipods, 1 iTouch and 2 iPhones. We have been faithful mac users for 5 yrs. They really have great customer service above many other companies and excellent products. But every time they do an update, many times with no real benefit to me, it screws up my stuff. My husband has a first gen iPad and couldn't do the iOS 6 update and his iPad works fine. What more proof do I need?


FIX THE UPDATE.... I shouldn't have to restart my iPad every couple of days just to have it function as it is supposed to.

Oct 26, 2012 12:58 PM in response to tabre3

Well, with none of your solutions doing me any good, and trying restoring to default 3 times with no success ... I went to visit the "genius". Well, he restored it again with no volume sliders re-appearing anywhere, brushed away at various contacts, and then declared that "I have a hardware issue". In an even stranger announcement, he proclaimed that if I was within warranty he'd just give me a new one, but outside of warrenty there is nothing that he can do. So, in warranty, this is a problem for which they admit fault, out of warranty, it's got nothing to do with them.


First off, the idea that this is a hardware issue is pure bunk. iPad2 worked perfectly in ios5, no sound (except alarm clock, which works normally) in ios6. That is the only thing that changed ... one minute perfect, the next minute silent. The hardware was just fine before update ... faulty post-update? Sorry, that's not how these things work. Plug in headphones ... sound. Which makes it even weirder that after looking very hard for something to blame my problem on, he pronounced that it must be my dock connector ... which has never caused a problem before, but is suddenly "a hardware issue".


E-mail to several places at Apple ... no response. Apple is treating me like I have the plague on this one and won't even deal with it. I have never experienced this kind of thing with Apple, a company that has always been perfectly straight with me, but now is making excuses, making things up, and just hoping that I'll go away.


I'm very disappointed ... I feel like a good friend of 20 years has just turned on me. These are signs to me that it's tough to be the biggest company in the world and stay honest. Reecent decisions like getting rid of Google maps and YouTube, putting out an ios update that is faulty in numerous ways, and making an iPhone5 that has a build quality that doesn't feel up to Apple standards (the thing feels like a plastic toy) have me wondering ... none of this is the Apple that I've know and been extremely loyal to for 20+ years. I'm more and more looking other places for technology ...


Hey Apple ... why not act like you care just a little bit, and at least admit that some things have gone wrong? That is literally all that I wanted. Give me the real story that this update has problems, and suggest that you at least are trying to solve the issues. That's how you did things in the past ... well, actually, you were even better than that.

Oct 26, 2012 1:02 PM in response to DougHorne

... and ... I like the look of the new iMac, but I'm going to wait for a year or so to even consider buying one. Apple is making mistakes that they didn't used to make, and I have no intention of buying a machine that is not yet up to standards and not having Apple admit that anything is wrong. Apple, you've switched me overnight from someone who bought the iPod Touch, the Macbook Air, and the 27" iMac the day after they were announced, and will now wait to see how things work out ... congratulations ... count your money while I wait.

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