no sound on ipad

Theres no sound coming from my ipad.it was fine for the past 2-3 months and now suddenly theres no sound on anything.If I use headphones then all sounds are fine.I have checked the side switch,as well as reset the ipad,but it hasnt solved my prob;em.plz help

iPad

Posted on Sep 6, 2012 1:39 PM

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77 replies

Oct 27, 2012 6:37 AM in response to DougHorne

Exactly my problem. I went to the "Genius" and he said he thought some App had crashed the sound driver in firmware, one of the crashing Apps was the App Store App, so I guess I should avoid that. So he reset the ipad completely and said to restore from icloud. Well icloud got about 1/3 of my stuff restored and seemed to hang so I have started it over. Time will tell if the sound goes away but FIRST I will need to reinstall all my apps and I suppose if one crashes then test the sound THEN if it doesn't work take it back to the "Genius". I do believe this is a software issue and that makes perfect sense that faulty apps may take down the sound driver and the only way to get it back is a reboot. But rebooting to fix faulty sound drivers was Microsoft and PC territory. I don't want to go back to living in that country so I hope Apple takes notice and finds and fixes this bug fast. I do believe it only started when IOS6 was released.

Nov 9, 2012 8:12 AM in response to texasterri

Well I lost my sound again this week. I was going to show it to the "Genius" at the Apple Store but there was a longer wait than I had time for. I think I'll try the headphone jack switch the next time to see if that works. I do know the jack can mute the system sound from the internal speakers since it does route it to the jack instead. Perhaps there is a fault with that jack and it is sticking since I do switch to using headphones back and forth but never test the audio once I stop using the headphones. I'll post an update once I lose the sound and test the jack to see if that will fix it. Mine always comes back after a reboot. I did try the bluetooth off to be sure there wasn't some left over connection and that didn't bring the sound back for me.

Nov 10, 2012 11:56 AM in response to Georgia pch

Sorry Josh ... that's not it. If I double-tap the home button and look at sound controls, there is no volume slider (it's not there ... the genius couldn't find it either). Also, in the Music app there is no volume slider ... none ... doesn't appear. In Settings, there is a volume slider, so at least I can change the sounds of one app ... the new alarm clock ... that's it. If I plug in headphones, there is sound.


You solution is simplistic, and for people that don't understand how iPads work, I suppose that it's useful. Some of us here have a more complex problem. The odd part is that Apple admits that it exists because the Genius acted like he'd seen this before, and suggested that under warranty, they'd replace my iPad. Strangely, when out of warranty, the problem is not acknowledged to exist and there is no solution whatsoever ... zero ... Apple broke my iPad, and now will not do a **** thing to fix it.

Nov 10, 2012 12:23 PM in response to DougHorne

ACtually it is there you have to slide the icons to the right at the bottom and click on the speaker to the left. Which will show a lock or unlock symbol on top. Once u unlock you will see a song appear then u restart your iPad and volume works... It just fixed mine. Maybe it was user error look at the website and follow instructions carefully. Also I said depending on type of IPad it may show mute but if the name of one of your songs appear then it works. Go to your music and hit play before u start

Nov 10, 2012 2:58 PM in response to DougHorne

Nah, that's not it ... ya see, in the far left (where the speaker thing is that you tap to unmute) first of all, it's not muted, so un-muting isn't much of an option. Second, over to the right, there is no volume slider ... it's not there. There is also no volume slider in the Music app ... just the line the slider moves on, no slider. I also haven't had the audio from Netflix since upgrading ... that's actually when the whole thing died. My wife noticed that Netflix had no sound. The ONLY thing that has sound now is alarm clock, and I think that it runs in a different way (like how the old alarm in my first-gen iPod touch made sound in a device that basically did not have sound).


The really crazy thing is that every once in a while I'll be playing a game, and the sound will come on for about 2 seconds, then disappear again.


So, I repeat ... nice simplistic solution ... but my problem isn't simplistic. And, my problem was caused by the upgrade, period. iPad worked perfectly up until the moment of upgrade ... immediately after restart (all three restores) ... nothing.

Dec 24, 2012 8:46 AM in response to RacoonCreek

Wrong ... fer Pet's sake, people suggested the obvious 100 times already ... I'm not asking how to work an iPad, I'm asking how to remedy this stupid problem that Apple created on my iPad. It worked fine pre-ios6, has no sound post-ios6 ... if I hadn't upgraded to the "new and improved" version, I'd still have sound.


It has nothing to do with the side-switch, okay?


Somehow, sound is now connected to the dock connector in a way that it was not before. I didn't even know that my dock connector was wonky until the upgrade ... now it seems that sound is toggled by the connector in a way that it wasn't before and it tends to turn off my sound. If only Apple would "allow" people to run different versions of their software, I could resolve this by going back to ios5 ... however, since they seem to feel that once you've gone to a new version, going back is impossible, I'm stuck. (and, of course, it's not impossible at all ... Apple just won't let me do it based on some arbitrary rule they made up).


There are solutions ... Apple won't let me use them, and I am forced to stay with a sound-less iPad.


I just bought a Nexus 7. First non-Apple device I've bought in 15 years. This is not the Apple that I knew.


Anybody else want to display their genius by quoting from the manual?

Dec 25, 2012 12:55 AM in response to DougHorne

I just encountered the exact same problem. I have tried the simplistic answers. There is no speaker icon when i double click the home button and swipe to the far left. There is no volume control in the music app.


I do get alarms, and keyboard tones. This is very frustrating. I do not use it much and when I wanted to watch a little netflix it was not making sounds.


It was a gift I received in March, so no receipt. Hopefully the warranty will be honored.

Dec 28, 2012 12:30 PM in response to toopybinoo

I have to agree with DougHorne on this issue. My iPad 2 has worked fine for almost a year, but just recently I lost all sounds from the in-build speaker, but I found the sound did work if I plugged in headphones. Of course I checked all the obvious solutions to no avail. When this happens, there's not even a sound bar showing on the app bar or in iTunes. The other day the sound returned as mysteriously as it had disappeared! However, this morning I was writing an e-mail and in mid-sentence the keyboard clicks stopped and I thought, here we go again and sure enough - no sound. I think the next step has to be a trip to the Apple shop as the thing is still in warranty.

Sorry I couldn't provide a solution to this most annoying problem - but I'm now becoming convinced there isn't one. Good luck all, especially Doug who sounds really p*ssed off!!

Dec 30, 2012 2:57 PM in response to toopybinoo

My iPad2 has just done the exact same thing. I've done the "obvious" checks like the mute button, change the side switch from lock to mute etc. In settings it will till play sounds under the ringer and alerts setting but nothing with my movies, music, YouTube etc.


Swiping to the left I have a mute button (turned on and off) but no control on the volume slider.


Worked last night, woke up this morning and now it doesn't???

Jan 5, 2013 10:14 AM in response to Left74

I may have found what is causing this problem, at least for me. I was using a program called Nightstand for my alarm clock. I used it every day. Reading eleswhere, there are many complaints that after IOS 6 came out, it began to have sound issues. I suspect the program is silently crashing the sound engine in firmware and apparently it never gets reloaded until a total reboot of the ipad. Thus no soundj at random, fixed with a reboot. I quit using this program and bought an alternative. Now about one month with no sound problems. Before it would happen at least once a week. Thus I think the program "Nightstand" was to blame. Still not a perfect solution since I NEVER had sound issues prior to IOS 6 coming along. The system should have a watchdog timer to ensure all the sub programs are still loaded and if not reload. So it seems that Apple could and should fix the problems such as these with a firmware update. Just sad to see that Apple is developing cracks in what used to be a perfect facade.

Jan 6, 2013 4:58 PM in response to DanFromNE

DanFromNE wrote:


I was having a similar issue. However, I could hear sound if I was in the music app or with Siri but not games. This fixed my issue (found on another post).



If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.


Perfect solution. Thanks!


My system sounds would play through the speakers, but sound from videos and games would only play throught the headphones. Adjusting the volume made no difference.


I have had my iPad3 for over 6 months and I didn't know about the mute button in the task bar.


Another way to get to the task bar is to do a four-finger swipe up. Then swipe the task bar to the right to get to the "airplay" part of the bar. The mute (speaker) icon is on the left.

Jan 7, 2013 12:41 AM in response to rsbitting

I believe I have the exact same problem as rsbitting above. Never believing the Nightstand app might be the issue, here's what I went through until I started suspecting the Nightstand app...


- Missed alarms every other day due to no sound starting right after iOS6 upgrade

- Restore to factory condition and my last backup - no change

- Took faulty iPad3 into my local Apple store while it was exhibiting no sound - they were miffed

- Got a replacement iPad3 restored from my last backup - still had problems missing alarms

- Restored to factory condition as new - no 3rd party apps

- Using built in clock app, I haven't missed an alarm in a couple of weeks


Of course, all of this has been over the period of Sept-Dec.


There may be more than one issue with sound disappearing on your iPad (and they might all be related to the same bug), but if you are using Nightstand, I believe that is certainly one of them.


I sent an email to the developer of Nightstand although I notice the app has not been updated for over a year so who knows if he even supports it any more.

Jan 7, 2013 9:55 AM in response to VirtualRain

In reply to earlier posts, we all know about the side switch and the dual function. We also know about the four finger swipe and going to the far left of the task bar to find the mute switch, brightness etc. the thing we are all talking about here is the total loss of sound from the iPad speaker, as well as disappearing volume controls on the task bar and iTunes. My sound returned last week as mysteriously as it went, but I've still deleted "Nightstand". I am just wondering what Left74 cleaned? Good luck all and Happy New Year!

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no sound on ipad

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