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Level 1

13 points

My purchased ringtones are not showing up on my iTunes account?! Where are they??

The screen on my laptop has an internal crack so im using my mom's laptop for now. When I connected my iPhone to the computer, I couldn't do anything without syncing my phone which meant everything got erased! I wasn't too upset because I backed up everything on iCloud. Well for some reason, it didn't back up anything and I lost all my media. No biggie. I added most of the songs and apps back. I tried to add the ringtones I've purchased from iTunes but they're not showing up under the "purchased" section of my iTunes account. I don't know why they're not showing up. It's at least 20 ringtones that I've purchased at $1.29 each! Please help!!

iPhone 4S, iOS 5.1.1

Posted on Sep 6, 2012 8:59 PM

20 replies

Jan 16, 2014 12:25 AM in response to siege80127

I do not work for Apple nor do I claim to be an expert but the terms that we all agreed to are as follows--

"As an accommodation to you, subsequent to acquiring iTunes Auto-Delivery Content, purchased (i.e. not rented) movies iTunes Products and TV show iTunes Products (each, “iTunes Eligible Content”), you may download certain of such previously-purchased iTunes Eligible Content onto any Associated Device. Some iTunes Eligible Content that you previously purchased may not be available for subsequent download at any given time, and Apple shall have no liability to you in such event. As you may not be able to subsequently download certain previously-purchased iTunes Eligible Content, once you download an item of iTunes Eligible Content, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up."