Skip navigation

Why does Facebook website (not app) crash in Safari?

44812 Views 110 Replies Latest reply: Feb 27, 2014 5:52 PM by robdrage RSS Branched to a new discussion.
1 2 3 ... 8 Previous Next
BellBee Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 7, 2012 2:29 PM

Anyone else having a problem with FaceBook crashing...and no other websites? I do not have the FB app, I log in directly via Safari (latest update) and within a few minutes, FaceBook crashes....and keeps crashing even after a re-boot. This does not happen on any other website and I have no problems with Safari, Mail, iBook etc. or any apps.. I  have the 3rd gen iPad, wifi, 4G *ha!* ...only a few weeks old...use to have an iPad 2 that ran perfectly.  Have contacted Apple several times and they said to keep rebooting, reboot the wifi (which is FINE) and seem to be at a loss to fix this bug, which, obviously is a Safari issue since the crashes only happen on FaceBook..again, logged in directly to the website, not via the app. Apple wants me to do a total restore, but I'm dubious. Feedback appreciated!

iPad (3rd gen) Wi-Fi + Cellular (VZ), iOS 5.1.1
  • starmix Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 15, 2012 12:13 AM (in response to BellBee)

    I have just started having this problem a few days ago. Safari crashes when browsing Facebook. Tried resetting to no avail. I hadnt got any recent changes to my Ipad 3 . I dont have more than 2 or 3 tasks running at the same time. The only other difference I've noticed recently is my screen brightness suddenly jumping up. Any ideas welcomed. ( I havent downloaded the Facebook App as I used  to using browser as I do on my Pc)

  • Dbscrm Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 2:23 PM (in response to BellBee)

    Hi, i have the exact same problem since yesterday (after install iOS 6). I did a System restore today and nothing happened, all the websites work except for facebook, seems like a problem with cookies or something (if you erase the cache then fb starts to work again, but just for a while). The facebook app works perfectly, just as the new integration.

     

    By the way iCabMobile has the same problem, the only browser that works with facebook, for the moment at least, is iLunascape.

  • SQ1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 23, 2012 5:13 AM (in response to BellBee)

    I have this exact problem also.  I have an ipad1. It crashes using safari, no facebook app.  And yes it does seem to be when it is trying to load pictures/ graphics.  It started for me about a week or so ago.  I can immediately get right back to where I was but it is annoying and definitely different than it was before.  I did not knowingly install any new changes.  I would say it is not related to ipad3 then.

  • SQ1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 23, 2012 5:17 AM (in response to SQ1)

    Oh, and I'm mostly using my 3G, out here in the boonies.  I think it also crashed yesterday when on wifi but can't totally confirm that.

  • RNShanks Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 29, 2012 2:19 AM (in response to BellBee)

    I am having the same issue.  To the best of my knowledge it seems to have started around the 1st of September.  I am using the first generation iPad.  I have followed all the suggestions (clearing cache, closing unused apps, resetting, etc.).  I am still experiencing force close on FB website only.  Anyone found a solution yet?

  • STS133 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 29, 2012 6:00 AM (in response to BellBee)

    Have done all the same.  I also have first generation iPad.  Running IOS 5 still.  Thought might be the app.  But this has not been the case.  I started Safari and still blows you off.  Also tried Chrome and it still  crashed.  Anyone help?  Don't  know when stated but the wife says early September .

  • STS133 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 29, 2012 8:09 AM (in response to BellBee)

    Also seems to happen when you go to a friends page and browse  down the page. When working on my wifes  own page and browsing down the page I have not been able to make it  crash.  Just a little more info.

  • dvdv Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 29, 2012 10:02 AM (in response to BellBee)

    My experience is pretty much identical to the above posts.  I am running iPad 1 and recently upgraded to 5.1.1 thinking that would fix the fb crashes.  It didn't.

     

    Wainting for a fix.

1 2 3 ... 8 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (4)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.