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kevloucat Author

Level 1

0 points

Diagnosing cause of kernel panic on a Mac Pro

I've got an early 2009 Mac Pro with the following specs:

2.66 GHz Quad-Core Intel Xeon

16 GB 1066 MHz DDR3 ECC

NVIDIA GeForce GT 120 512 MB

OS X 10.8.1

Problem is, at random times, my Mac would just shut down and then restart after I clicked through the "gray your Mac shut down without telling you because it's selfish" warning screen.

I took it to a local computer shop and they couldn't really tell, and suggested I do a clean install of Mountain Lion. I did that, got everything back on from Time Machine (just Documents and Music, no Libraries per the technician's instructions), and then last night it did it again. Restarted while I was working on a web site. No notice.

I wondered if someone could help me diagnose the problem or problems(s), since I can't make ANY sense of the sytem report.

Here is the complete system report when the panic occurred. Thanks for ANY help at all you can provide.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Interval Since Last Panic Report: 228862 sec

Panics Since Last Report: 1

Anonymous UUID: 300EE43F-9F5E-478A-A738-158466678DEC

Fri Sep 7 22:25:11 2012

panic(cpu 2 caller 0xffffff800f2b7b95): Kernel trap at 0xffffff7f90a27975, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0xffffff81fe852000, CR3: 0x0000000011b01000, CR4: 0x0000000000000660

RAX: 0xffffff804da3e400, RBX: 0xffffff804e2ea800, RCX: 0xffffff803113c2c1, RDX: 0x0000000000000000

RSP: 0xffffff81e0f3bd90, RBP: 0xffffff81e0f3bdb0, RSI: 0xffffff8033581b00, RDI: 0xffffff8033581b00

R8: 0x00000000000007bf, R9: 0x0000000000000000, R10: 0x000000000000f784, R11: 0x0000000000000000

R12: 0x0000000000000001, R13: 0xffffff81af85b0b4, R14: 0xffffff81af85b000, R15: 0xffffff804df41800

RFL: 0x0000000000010286, RIP: 0xffffff7f90a27975, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff81fe852000, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff81e0f3ba30 : 0xffffff800f21d5f6

0xffffff81e0f3baa0 : 0xffffff800f2b7b95

0xffffff81e0f3bc70 : 0xffffff800f2ce4ad

0xffffff81e0f3bc90 : 0xffffff7f90a27975

0xffffff81e0f3bdb0 : 0xffffff7f90a276f3

0xffffff81e0f3be00 : 0xffffff7f90a276ab

0xffffff81e0f3be50 : 0xffffff7f90a27936

0xffffff81e0f3be80 : 0xffffff7f90a0c5d2

0xffffff81e0f3bed0 : 0xffffff7f90a0a59f

0xffffff81e0f3bef0 : 0xffffff800f647078

0xffffff81e0f3bf30 : 0xffffff800f645b8a

0xffffff81e0f3bf80 : 0xffffff800f645cb9

0xffffff81e0f3bfb0 : 0xffffff800f2b2677

Kernel Extensions in backtrace:

com.apple.GeForce(8.0)[4B9BE287-5251-398E-96B0-BB16C9BFB2D9]@0xffffff7f90a06000 ->0xffffff7f90ac8fff

dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8f8 d8000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f8f8c4000

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8f84d000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f8f881000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

12B19

Kernel version:

Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64

Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D

Kernel slide: 0x000000000f000000

Kernel text base: 0xffffff800f200000

System model name: MacPro4,1 (Mac-F221BEC8)

System uptime in nanoseconds: 200816362998684

last loaded kext at 46599045324: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f91145000, size 36864)

last unloaded kext at 120527452575: com.apple.driver.AppleIntel8254XEthernet 3.1.1b1 (addr 0xffffff7f90492000, size 69632)

loaded kexts:

com.logmein.driver.LogMeInSoundDriver 1.0.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f8

com.apple.filesystems.ntfs 3.10

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.0f2

com.apple.driver.AppleMikeyDriver 2.3.0f2

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleLPC 1.6.0

com.apple.GeForce 8.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.6

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.1

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.AppleUSBHub 5.1.6

com.apple.driver.AppleFWOHCI 4.9.5

com.apple.driver.AirPort.Brcm4331 601.15.21

com.apple.driver.Intel82574L 2.3.0b4

com.apple.driver.AppleAHCIPort 2.4.0

com.apple.driver.AppleUSBEHCI 5.1.5

com.apple.driver.AppleUSBUHCI 5.1.5

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.0f2

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.iokit.IOAudioFamily 1.8.9fc9

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.2

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.iokit.IOBluetoothFamily 4.0.9f8

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.3.0f2

com.apple.iokit.IOHDAFamily 2.3.0f2

com.apple.nvidia.nv50hal 8.0.0

com.apple.NVDAResman 8.0.0

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleSMC 3.1.3d11

com.apple.driver.AppleGraphicsControl 3.2.6

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleUSBHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.1.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.0

com.apple.iokit.IOUSBFamily 5.1.6

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacPro4,1, BootROM MP41.0081.B07, 4 processors, Quad-Core Intel Xeon, 2.66 GHz, 16 GB, SMC 1.39f5

Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB

Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000

Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000

Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000

Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.21)

Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en2

PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-1

PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-2

Serial ATA Device: HL-DT-ST DVD-RW GH41N

Serial ATA Device: WDC WD6400AAKS-41H2B0, 640.14 GB

Serial ATA Device: ST31000333AS, 1 TB

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa200000 / 2

USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc526, 0xfa230000 / 4

USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa220000 / 3

USB Device: LaCie Hard Drive USB, 0x059f (LaCie), 0x1018, 0xfd100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3

FireWire Device: built-in_hub, 800mbit_speed

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Mac Pro, OS X Mountain Lion (10.8.1)

Posted on Sep 8, 2012 2:00 PM

228 replies

macbitz

Level 1

14 points

Apr 27, 2013 3:56 AM in response to r winn

@ r winn - is that the NVIDIA CUDA 5.0 (version 5.0.45) one?

macbitz

Level 1

14 points

Apr 29, 2013 11:36 AM in response to macbitz

Well installed it anyway and hasn't made any difference in my case. Still getting 2 to 3 kernel panics a day. Think my only solution is to dump Mountain Lion and go back to Lion. Have sent countless bug reports to Apple but must assume they are not planning a fix.

r winn

Level 1

4 points

Apr 29, 2013 11:54 AM in response to macbitz

@macbitz, yes, here's a link to the Nvidia driver file, dated 3/15. http://www.nvidia.com/object/macosx-cuda-5.0.45-driver.html. Sorry to hear it didn't work for you. I had four monitors running on thursday/friday witout any panics, which was impossible before I installed the new drivers...but I've been on the road a couple days and not sure if the mac pro is still up and running or not.

Apr 29, 2013 3:37 PM in response to Grant Bennet-Alder

Thanks, Grant. That's exactly what I needed.

Grant Bennet-Alder wrote:

cryptomagic-

Does that display have Mini DisplayPort input?

If so, these are solutions:

http://www.amazon.com/Atlona-Technologies-AT-DP200-Signal-Converter/dp/B002JQPRP G

http://store.apple.com/us/product/H5236ZM/A/kanex-c247d-single-link-dvi-to-mini- displayport-converter?fnode=53&fs=m.productKind%3Ddisplay_adapters

r winn

Level 1

4 points

May 3, 2013 4:39 AM in response to kevloucat

It took a week, but then 4 consecutive kernel panics. Nvidia update was a bust as a final solution.

May 3, 2013 9:13 AM in response to r winn

r winn-

Did you check to be sure its not a different panic reason?

memory troubles could cause a sudden spate of machine checks that have nothing to do with graphics.

r winn

Level 1

4 points

May 6, 2013 7:33 AM in response to kevloucat

yes, logs always point to video cards. I've done memory tests, etc., even though ML upgrade makes it impossible to use Apple's hardware diagnostic tests since you don't have CD and Internet program doesn't seem to work with my hard/soft combo. Nothing special/customized about my early 2009 mac pro model.

bigj6360

Level 1

15 points

May 16, 2013 11:04 AM in response to kevloucat

Same exact problem and setup here. Mac pro, 2x gt120's and KPs pointing to NVDAResman. It occurs sometimes multiple times a day, sometimes not for a week, infact here are some dates:

4.16, 4.19, 4.26, 4.30 (single card in use during this span) 5.6, 5.6, 5.6, 5.7, 5.14, 5.16, 5.16, 5.16

I ran it for a week on a single card without a hitch.

a couple notes from my case:

It seems media related for me. Usually if I am playing a video in a browser (safari, firefox tested) or opening a page that might have media (I am not certain if it is alway flash, or if mp4 is also an issue yet) I get a KP. From 5.8 - 5.14 I intentionally avoided all media on this machine and did not have a KP while running two cards.

And it almost seems like the KP only happens when those media files are run from the second card. I have watched videos that should cause a crash on the primary card with no issue, but moved it and had a KP with 30-60 seconds.

Here's are two clips from a console entry:

"IOGMD: not wired for the IODMACommand"@/SourceCache/xnu/xnu-2050.22.13/iokit/Kernel/IOMemoryDescriptor.c pp:1424

Backtrace (CPU 6), Frame : Return Address

2. Kernel Extensions in backtrace:

com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f83316 000->0xffffff7f83623fff

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83281000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f83302000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f832bf000

com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f847a6000 ->0xffffff7f84872fff

dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f833 16000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f83302000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83281000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f832bf000

I just installed the NVIDIA drivers and cuda package to see if it will help me. This is new to 10.8 for me as well.

Has anyone found any other solutions that works besides shelling out more cash?

May 16, 2013 11:19 AM in response to bigj6360

I got an ATI Radeon HD 5770 and the crashes stopped.

Apple appear to have ripped us off.

r winn

Level 1

4 points

May 17, 2013 6:05 AM in response to kevloucat

I also added a 5770 this week.Pulled out one of the two GT120's and left the other in so I could run my 4 monitors. No panics so far....But it's early.

May 18, 2013 12:43 PM in response to r winn

THIS JUST IN:

New NVIDIA Driver Update as of 15 May 2013:

http://www.nvidia.com/object/macosx-313.01.01f03-driver.html

Thanks to Etresoft for the research in finding this update.

If you install this, please post your results, good or bad

bigj6360

Level 1

15 points

May 18, 2013 2:29 PM in response to Grant Bennet-Alder

That's the version I am running. It's a no-go for me

thanks

macbitz

Level 1

14 points

May 18, 2013 11:49 PM in response to Grant Bennet-Alder

I have just installed the 313.01.01f03 driver update so we shall see if it helps.

I see it comes with a menu bar icon that you can use to choose between 'NVIDIA Web Driver' and 'OS X Default Driver'. I'm leaving it set to the 'NVIDIA Web Driver'.

May 19, 2013 7:47 AM in response to bigj6360

Are you running any third-party kernel extensions?

The partial kernel panic log you posted previously omitted the section on loaded extensions.

devinci

Level 1

4 points

May 19, 2013 6:01 PM in response to kevloucat

I, too, am experiencing these panics. (it still happening after installing the nvidia drivers 313.01.01f03 (May 13, 2013)

I originally got 3x GT 120 to power 3 displays. I went down to 2x GT 120 where 1 of the GPU will power 2, to make room for a PCIE SSD.

Since Mountain Lion I have been getting these panics seemingly at random. Someones a second panic only a day after the first; sometimes no panics for 2 weeks. But it only seems to be triggered where there is something loaded into the display attach to the secondary GPU.

I have this hypothesis because reading through these forums there were some suspicion aboout 2x GT 120, so I bought a GTX 570 from macvideo and still get these crashes. I went as far as purchasing a GT 620 and replacing the GT 120 altogether, and I still get these panics. I don't it is specific to the GT 120s.

Right now, I witness it happening only on secondary GPUs. My GPUs have only been nVidia brands, so I don't know if this applies to AMD GPUs too or not. I *think* this might be resolved if I were to have only 1 GPU on the primary 16X PCIE that can power 4 display such as the EVGA AMD HD 7950 or the nVidia GTX 680.

I am heading towards on of those 2 GPUs as a possible solution. Users at macrumors who are using these cards to power 3 displays have filled me in that they have not had any panics at all.

Diagnosing cause of kernel panic on a Mac Pro