Hoping someone may be able to help me get my printer working. I had random problems on our Macbook in the past but always got it magically working again. We just bought a new Mac Mini & I really don't want to buy a new printer-we haven't used this one enough to justify me getting a new one...
Running with Mac OS X 10.8.4
Printer HP Photosmart C4599 all-in-one
(yes my printer is several years old but we haven't used it that much so it should have plenty of life left...please don't just suggest me etting a new one)
I've tried reinstalling it several times, then uninstalling it & reinstalling it.... tried downloading new updates & various 'solutions' from both apple & hp with no luck.... I'm at my wits end & have no idea how to fix the problem.
If you think you may be able to help, here's the downlow with the situation....
My computer will recognize the printer. I currently have it hooked via usb since we got the mini, but before on the macbook it was connected through wifi (don't know if that matters, just giving background) It will print the "test" page, but it isn't recoginzing the "test" pge when I try to scan...And no I'm so frustrated I haven't tried to scan anything else like a photo etc since the new computer. It will also print the "cleaning" pages to clean out the ink cartidges. However, when I tried to print out a doc from word it only printed out somekind of colored blocks that were on an unfinished doc. And I tried to print a coloring page for my daughter from the web, but it only printed out the websites logo located on the bottom left of the page.... Seems very strange to me that it recognizes part of a doc but not all.....Maybe I'm doing something wrong?? But I've never had this much trouble out of a printer before.... Help would be greatly appreciated!!! Thanks in advance 🙂
faith.within@yahoo.com