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How do I turn off Sync Services Agent?

I am trying to redownload my Office: mac 2011 to my Mac Book Pro. When I put in the Office: Mac 2011 disc it keeps telling me to quit the following applications-- Sync Services Agent. I have tried to "force quit" this app. but it continues to run. I need some help on this. Thanks!

MacBook Pro, Mac OS X (10.7.4)

Posted on Sep 14, 2012 6:11 AM

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Posted on Sep 25, 2012 5:16 AM

I had the same problem. I tried going into system preferences and force closing the running programs, but they were not there. Go to Utilities in the Applications folder, then find Activity Monitor. You'll find both of these programs running there. Select each one, and "force quit." Hopefully it will install for you as it did for me.


Good luck!

41 replies

Oct 20, 2015 2:24 PM in response to pinnbob

I found this simple solution worked for me. Find the Syncservicesagent app in your applications folder (the search function in Finder can easily do that). Click and grab the application and move it to your desktop. Once there, rename it to something like Syncservicesagent1. Then go back to Activity Monitor, locate Syncservicesagent and do a Force Quit. It will not restart this time because it can't find the app. Now you can do the upgrade. BTW, I left Syncservicesagent on my desktop in the renamed form and did not move it back to its original location in Applications. So far, my Office applications are working just fine without it. However, I do not use Outlook or any other Microsoft applications except Word, Excel and PPT. I plan to leave it permanently out of my apps - it's just wasting CPU for me.

Feb 22, 2016 7:02 AM in response to supplanter

Thank you supplanter: a complicated solution, but sadly necessary to overcome this irritating installation update problem, and at least it worked! (I would have expected something as routine as this to have actually worked without having to delve into the depths of the machine, but perhaps that's why I moved away from Windows some years ago now!).

How do I turn off Sync Services Agent?

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