iPhone 5 AT&T preorder status thread

Hi All,


I preordered 2 iPhone 5s thru AT&T last night (around 12:47am PST) and was sent the first emails (each email for each order) notifying that they should be delivered to me by 9/21/2012. About an hour later, I received second emails indicating that the orders are processed. Tracking numbers still say "pending shipment", but all look good so far.


Let's open this thread to keep track of our AT&T preorders status, so we can share our order situations.

Posted on Sep 14, 2012 9:15 AM

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2,109 replies

Sep 19, 2012 2:14 PM in response to luckyfuso

Yes, i have got similar e-mail today at 3.41 PM EST. I ordered 16gb white on 9/14 9.49 am EST (premier personal account). Original email on 9/14 has said i would getting it on 9/21 but today's e-mail says 14 to 21.


My order used to show up as back-ordered till y'day and today back-ordered is 0. Not sure what these idiots at AT&T are doing. If they cant track why should they tell it will arrive by 9/21.


9/19 e-mail

**************

Thank you for your recent purchase from the AT&T Premier Online Store. We're pleased that you chose AT&T as your service provider.


We wanted to confirm that your order is reserved and will ship in approximately 14 ? 21 business days.


As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment online.


************


Original (9/14) e-mail

*****************

Thank you for your purchase from the Premier Online Store. We're pleased with your choice of AT&T as your wireless service provider.

Your iPhone has been reserved and should arrive as soon as Sept 21, 2012.

********************

Sep 19, 2012 2:24 PM in response to gatsome

I would suggest that people call their banks and determine the TRUE status on the charge. I can tell you that my "pending" charges have dropped off the web site, but the bank still has them as authorized and will approve the payment when it truly posts.


So, to sum things up for everyone :


1. Verify your bank charges directly with your bank if you are worried.

2. Check the order status page and look for the Backorder being set to 0 to determine if you are moving towards the shipping status (in the past this didn't always work out as they went to 0 and if the orders got filled before yours, it went back to 1)

3. AT&T is definitely shipping to have items delivered on Friday, so no worries about the e-mails that said "as soon as Sept 21, 2012" as they seem to just be covering themselves for those that missed the first batch.

4. Cut-off times were just a guess at when enough orders came in to deplete the 1st batch.

5. AT&T staff is using party lines as they cannot predict actual shipping dates.

6. Wait for a tracking number...


And more importantly, remember that pre-orders are always taking a chance much like sitting in line. So, don't be upset if it doesn't work out. And also understand that having products for the stores is just as important than just filling all the online orders. Apple wants a buzz around the stores - marketing 101. Deal with it 🙂


Hope that helps,

M

Sep 19, 2012 2:19 PM in response to eldecarlo

you, know, that makes sense. I was told it was going off of pacific time, so when I went to order on apple.com a little early I thought they were just getting it ready for preorders... but by that time it was probably already crashed...


My confirmation still said delivers on 9/21 so I"m still hoping, but thanks for clearing that up.


I guess I won't be Too dissapointed when it doesn't show.

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iPhone 5 AT&T preorder status thread

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