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iPhone 5 Order Processing Email

I preordered my iPhone 5 @ 3:40AM (EST) got an processing order email at 3:51(EST) saying delivers 9/21. However when I check my order status it says 2 weeks. Is anyone else having this issue? I have tried to call Apple but as everyone knows they are not taking calls today

Posted on Sep 14, 2012 1:41 PM

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31 replies

Sep 17, 2012 5:34 PM in response to ChromeDreams

ordered 3 phones at 2:05 a.m. on 3 different devices...got comfirmations all withing a 10 minute time frame. I ordered a black 32 and a black 16 which I've tracked to Anchorage. The two black ones said preparing for shipping Saturday and finally the white one said preparing for shipping Sunday evening. but ..my white one ..no tracking of shipping yet so evidently stuck in Hong Kong.

Sep 17, 2012 8:07 PM in response to ChromeDreams

Ordered mine at 3:01am on the dot here in MA. Email said delivers 9/21, checked order status and it still says delivers 9/21. Still preparing to ship though. I'm just keeping my fingers crossed.


Still can't get the website to let me sign into my invoice or order details. And still dealing with the fact that I was charged tax on the unbundled price even though other MA residents weren't.


Only time will tell now...

Sep 19, 2012 11:27 AM in response to jimmy pockets

So just a little update on my order... So for several days my order online continued to say ships in 2 weeks October 5th, still no luck with apple support on the phones despite two attempts. So I just resigned to fact that I'd just have to wait and help my mom set up her phone when it arrives 9/21. Well guess what?! I checked my order online Monday evening and it said delivers 9/21!!! Woohoo they upped my delivery date!


Meantime my moms being shipped and is currently flying from anchorage according to UPS even though her account online still states preparing for shipment. My order also still says preparing for shipment although I checked UPS (via their website using "track by reference "using my phone number that I used in the ordering process) and it is sitting in Nashville about ready to ship out.


This is the best way to get tracking info if you haven't gotten the email from Apple with that info, that is assuming your iPhone is coming through UPS and not FedEx. But unfortunately until apple updates their database that reflects in my order online that it's been shipped, I will not be able to presign for delivery... But im not stressed out anymore :)

Sep 21, 2012 7:32 PM in response to ChromeDreams

I wonder what Apple has to say to their loyal followers that got up at 3AM on the launch date to order their product to be told later that you will get it in three weeks Oct 5th - when other people went into Best Buy on the following Sat and preordered the iPhone 5 and got it today. What a kick in the pants by Apple. I own so many Apple products its not funny. I feel like I really got the shaft from Apple.

iPhone 5 Order Processing Email

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