@MissMolly - when you pay for a service, you expect delivery of said service. People who waited up to preorder may not have paid additional fees, however, they spent another important resource - TIME. Yes, I willingly did it, but it was because I knew I would not be able to leave my 8 - 5 job to wait in line and I believed Apple's promises of delivery within a week. I hold Apple and it's products in high regard, so when they are not organized and disappoint in such a manner, they outcry is louder than normal. There needs to be an outlet for the let down, especially since they have pretty much stopped accepting calls regarding their customer service (which this is showing essentially a lack thereof).
So please get your goody-two-shoes self off this discussion board and let us people who are disheartened by this turn of events console each other and recognize that we are not alone.
BTW - as I previously mentioned, my current phone has gone bizark and I held out for over two month for the iPhone instead of getting the Samsung Galaxy. So I am even angrier.