community toolbar error message on safari

Error message: I'm using Mac OS 10.6.8 Snow Leopard

"We're sorry, but the Safari browser version you are currently using does not support the community toolbar"


What should i do do solve this problem??

MacBook Pro, Mac OS X (10.6.8), HELP

Posted on Sep 17, 2012 6:04 AM

Reply
20 replies

Sep 17, 2012 7:10 AM in response to vanessa from são paulo

That toolbar/ct plugin seems to cause problems for all who install it!


If you are running Tiger or Leopard:


Close Safari, then locate and delete the following files and it should be gone:


/Library/Application Support/Conduit

/Library/InputManagers/CTLoader

/Library/Receipts/ctloader.pkg

/Library/Receipts/<Toolbar name>.pkg

/Library/Application Support/SIMBL/Plugins/CT2285220.bundle

/Users/<User name>/Library/Application Support/Conduit


where / is the root library on your Hard Disk.


If you are running Snow Leopard you should also look here:


Library/launchAgents/com.conduit.loader.agent.plist

Library/Application support/conduit plugins


Also, as mentioned by Gilli2000:


Library/Receipts - If you read it, it has information in it at the bottom referring extensively to "CT" and "community toolbar".


Maybe it is harmless, but trash those items anyway!


If you are running Lion:


From the Finder Menu bar, select Go â–¹ Go to Folder, and in the box that opens write:


~/Library/Application Support/Conduit


Delete the second item if it is there.


Now select Go to Folder again and enter /Library


From the folder that opens, delete the following items if they are there (you may need your login password):


Application Support/Conduit

InputManagers/CTLoader

LaunchAgents/com.conduit.loader.agent.plist

ScriptingAdditions/ct_scripting.osax


then close the folder. Now select Go to Folder again and write: /Applications/Toolbars


Delete that item and close the Finder windows you opened. Log out then log back in, and you should be rid of it.


Note: Safari does not support any third-party toolbars except those supplied as an extension to Safari via the Extension Gallery.

Sep 26, 2012 9:08 AM in response to Paldeng

I removed the plugins (after copying to my desktop) and that appears to fix the issue. Can't believe it was that simple. I could not find the com.apple.Safari.plist in my Preferences folder.


My next steps is I'll go back through the plugins, add them back in and see if I can figure out which one is causing the problem. Will post back what I find.

Mar 12, 2015 5:22 PM in response to Klaus1

Hi, I just want to say thank you Klaus1, I had this problem too for a while, it was really annoying me.

I googled it and I'm so glad I found your advice.

I found your instructions very clear (I'm not good with computers)

I deleted the stuff as instructed (some I didn't have) and now the problem has gone!

Amazing! Thank you again!

Mar 15, 2015 5:22 AM in response to vanessa from são paulo

Hi I need some help. This used to do this on my old iMac (like snow leopard, bought in 2010 old) all the time and I never bothered fixing it. The iMac died in its sleep two nights ago, and I'm now running yosemite on a new mac mini. I had a time machine backup from January (luckeeeee) and just brought the whole back up over. But the safari toolbar issue has followed us to the new OS. I went to remove those library files...and I cannot find that directory. searching library on my harddrive brings up at least ten folders, and they all have addresses that I just don't recognise. Is there something else I should be doing on Yosemite? Any help would be awesome, thank you. 😀

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community toolbar error message on safari

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