Apple Event: May 7th at 7 am PT
Error message: I'm using Mac OS 10.6.8 Snow Leopard
"We're sorry, but the Safari browser version you are currently using does not support the community toolbar"
What should i do do solve this problem??
MacBook Pro, Mac OS X (10.6.8), HELP
That toolbar/ct plugin seems to cause problems for all who install it!
If you are running Tiger or Leopard:
Close Safari, then locate and delete the following files and it should be gone:
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/Receipts/ctloader.pkg
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Users/<User name>/Library/Application Support/Conduit
where / is the root library on your Hard Disk.
If you are running Snow Leopard you should also look here:
Library/launchAgents/com.conduit.loader.agent.plist
Library/Application support/conduit plugins
Also, as mentioned by Gilli2000:
Library/Receipts - If you read it, it has information in it at the bottom referring extensively to "CT" and "community toolbar".
Maybe it is harmless, but trash those items anyway!
If you are running Lion:
From the Finder Menu bar, select Go ▹ Go to Folder, and in the box that opens write:
~/Library/Application Support/Conduit
Delete the second item if it is there.
Now select Go to Folder again and enter /Library
From the folder that opens, delete the following items if they are there (you may need your login password):
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
then close the folder. Now select Go to Folder again and write: /Applications/Toolbars
Delete that item and close the Finder windows you opened. Log out then log back in, and you should be rid of it.
Note: Safari does not support any third-party toolbars except those supplied as an extension to Safari via the Extension Gallery.
You are very welcome, glad you got it fixed! 🙂
Hi I need some help. This used to do this on my old iMac (like snow leopard, bought in 2010 old) all the time and I never bothered fixing it. The iMac died in its sleep two nights ago, and I'm now running yosemite on a new mac mini. I had a time machine backup from January (luckeeeee) and just brought the whole back up over. But the safari toolbar issue has followed us to the new OS. I went to remove those library files...and I cannot find that directory. searching library on my harddrive brings up at least ten folders, and they all have addresses that I just don't recognise. Is there something else I should be doing on Yosemite? Any help would be awesome, thank you. 😀
Also, running Adware Medic will also help remove it without searching through the library.
You can find it here. http://www.adwaremedic.com/index.php
Thank you Klaus!!
After deleting both:
- Library/launchAgents/com.conduit.loader.agent.plist
- Library/Application support/conduit plugins
Finally got rid of the community toolbar message!!!
Happy New Year! 🙂
community toolbar error message on safari
