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LeannMartin1 Author

Level 1

10 points

FACETIME CALLING WRONG PERSON

I tried to make a Facetime call to my partner from my Iphone4 to his Ipad. I made the call the exact same way as I usually would by going to my recent call list and clicking on his name. However the call connected to my partners friend, someone who's e-mail address and phone number I do not have. This has happened a few times since but does not happen every time I call my partner.

Also, my partners brother has now tried calling him and got through to a complete stranger leading me to believe that there is something wrong at my partners end - not with my phone.

Does anybody know what this could be and any way of fixing it? Thanks 🙂

iPad

Posted on Sep 18, 2012 6:08 AM

Best reply

Texas Mac Man

Level 8

46,839 points

Posted on Sep 18, 2012 6:19 AM

Using FaceTime http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems

http://tinyurl.com/32drz3d

 Cheers, Tom 😉

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31 replies

NCP86

Level 1

4 points

Dec 17, 2016 7:21 PM in response to LeannMartin1

Sorry don't normally contribute to these discussions but had the same issue. I have been trying to Facetime my mum & getting onto a random guy instead.

Rang apple support- very helpful. The random that I was calling had a VERY similar mobile phone number to my mums' home number (not her mobile that I was trying to Facetime).

I went into my mum's contact. I deleted her home phone number from her contact id (so it now only had her mobile number). This seemed to solve the problem. The guy at apple also said to get mum to change her ID so that it only lists her mobile number (and not her home number) by logging onto appleid.apple.com

FACETIME CALLING WRONG PERSON