Previous 1 6 7 8 9 10 Next 140 Replies Latest reply: Mar 9, 2014 2:54 PM by 3alloosh Go to original post
  • thedonkatsu Level 1 Level 1

    Oh my god! Finally! Thank you so much! this strangely works! Yikes, Apple. Fix this stupid bug, will ya?

  • bazzler Level 1 Level 1

    Excellent - thank you so much! Easy to follow instructions, and it worked like a charm!

  • ILL123 Level 1 Level 1

    In from Colombia i can not access to App Store and iTunes Store but im available to use safari. I dont understand why is that possible. Please help. I've done all what they say and didnt work.

  • Hanawi Level 1 Level 1

    Hi all

    I got iphone5 just last week


    I had the same problem. I couldnt connect to the itunes store and nothing was helping. I changed the date, disconnect and reconnect with my apple id, i did everything described before.

    I just created a new apple id with a different email adress

    still not working i try everything plsssssssss help me please

  • Wingsz Level 1 Level 1

    Well it doesnt work for me.. i can view the top chart but.. i cant review those apps.. when i click it it says Cant connect to itunes store.. WTH..

  • ASM_80 Level 1 Level 1

    It Dosen't work for me as well, i restore, i update, i change date, i change DNS, i tried all the tricks but still the same, i cann't access itune or app store from Iphone 5.

  • oak gar Level 1 Level 1

    Thank you so much!! I tried it alr... It works for me..:)

  • bobernickel632 Level 1 Level 1

    I have an iphone, an ipad and a mac air.  I cannot download anything from iTunes from any of my devices.  This is a relatively new problem (within the past 2-3 weeks) and seems to have happened at nearly the same time for all three devices.  My symptom is simply a message that states "Your purchase could not be completed. Contact iTunes Support to complete this transaction".  However, there appears to be no reasonable way to contact iTunes support.  When I send an e-mail to them via there "Support" page, I receive an automated e-mail saying that my concer is being reviewed and that I will get a return e-mail (usually within 24 hours).  Ten days later (and 5 more e-mails sent via this method), I have only received one e-mail saying that my concern is very important to Apple and that it is being investigated.  That is it.


    Now, when I went into the system to attempt to find the status of my 5 other requests, I find that all of them have been closed...without a response.  Today, I even sent another e-mail, checked it's status 10 minutes later and found that it also had been "closed".  What is happening here?


    BTW. I have tried all of the suggestions in this forum and nothing has worked for me yet. This really does remind me of the Google Maps debacle, except that the time span of this specific forum is so long that it seems that Apple has no idea how to fix the problem...or they simply do not care.

  • Memebabyy1 Level 1 Level 1

    My iPod isn't updating anything I put my password in and it will start to download then stop and say cant connect to iTunes Store what do I do?

  • rhannan1999 Level 1 Level 1

    going into settings / itunes $ appstore and then turning on music, apps and books allowed me to once again download

  • marchede Level 1 Level 1

    Can't believe the solution is not in the official help pages. I've been searching through normal channels for days (and ignored the discussion forum when googling) until I finally decided to take a look here. And the solution was right there! Who'd thought time change can affect the itunes connection!


    Next time, I'm checking the discussion forum first before going into official channel.

  • lmercer252 Level 1 Level 1

    Connected my iPhone 5 to my computer and synced it with iTunes. Problem was solved after that for me.

  • mahnazs Level 1 Level 1

    Thank God..Thank you..I'm despair...but now i can use itunes..Thank you So Much..

  • rjk212 Level 1 Level 1

    Absolutely amazing that this still hangs out there. I was in an apple store and they looked at me like, where did you come up with this issue?? They have not been very forthright with this and other issues. I can't believe that Steve would have allowed this kind of stuff to happen in the first place (our issue here, maps problem, etc). I guess as long as they have billions of cash laying around, the customer service need not be so great. I suspect I might have been better off with an Android system, but we were already using itunes for our music and had an ipad, so it seemed logical to have an iphone. BTW, I am typing this on my PC.

  • gunturik Level 1 Level 1

    Brilliant....worked perfect on my iPhone 5 too...


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