0XE8000084

whenever i connect with the laptop... the error message pops up which is written 0XE8000084....


and they can not sync my phone with iTunes.............


what should i do?


i upgraded to ios6 but still same...

iPhone 4S, iOS 5.1.1

Posted on Sep 19, 2012 12:26 PM

Reply
13 replies

Sep 20, 2012 7:13 AM in response to Wookie.choi

Had the same problem. I noticed CPU usage was 100%. Killed off a stuck program of apples called ATH.exe. Then when I reconnected the phone everythine seems to work. A simple reboot of the PC would fix this as well. Its what worked for me. Now just need to figure out why itunes cannot start a session with the phone to backup despite syncing and everything else work. So much for apple ease of use!

Sep 30, 2012 9:47 AM in response to T-Will

Yeah only problem there is a bug in Itunes and this process will hang up again and again sucking up 1 core of the computer. Other threads indicate the only way to avoid this is disable wifi syncing. Really annoying apple!!!! I wonder how much power apple is wasting by this stuck process? Update please apple!

Sep 12, 2016 11:58 AM in response to Wookie.choi

In my experience this is caused when iTunes is not running the most up to date version. Sometimes the device (phone, touch, pad) will update, and iTunes won't recognize it if it isn't updated too. With the file menu viewable in iTunes click on Check for updates. Even if it doesn't say that there is an update available you should check your version. The most current version is 12.3.4.


If it doesn't work and says that you are running the best version then something is probably wrong with the driver as someone stated already on this post. The best option to fix that is to go into control panel and uninstall iTunes, Apple Mobile Device, Bonjour and the 32 bit and 64 Apple Support Files. Then go to apple.com/iTunes and download a fresh copy of iTunes.


This error can be caused by a number of things so this won't always fix it, but it should work in most cases.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

0XE8000084

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.