Facetime over cellular

When I turn on my facetime over cellular it is telling me it requirres on active wireless connection or an eligible cellular data plan. and To enable FaceTime over cellular on this account i should call ATT Has anyone tried to use this feature in the ios6 update

Posted on Sep 19, 2012 12:30 PM

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7 replies

Sep 26, 2012 8:51 PM in response to DCNY69

Sorry I am responding to everyone who has brought this issue up to make sure that the word gets out. I am glad to see that this is getting noticed. I went thru this today


AT&T wants to charge for it. Also caution: If you are "grandfathered" into an unlimited data plan and switch to a new "termed" data plan just to get face time available without wifi your unlimited data plan is no longer valid. Also note that AT&T no longer offers an unlimited data plan at this time so you cannot get it back


I downloaded IOS6 and turned my wifi off and tried facetime. It advised that I need to contact AT&T to make sure I had the applicable data plan.


I had an interesting conversation with AT&T today. They told me that I had to sign up for a new plan.


They fully admit that Facetime is interent based and goes over the internet when connected to wifi. I responded that when wifi is turned off, it goes thru the internet on the phone which is data. Since I have unlimited data they are now restricting my unlimited data. They won't deny that. They only state that AT&T offers a new plan which allows you to use facetime without wifi. I believe it was called "mobile sharing"


I escalated to three different supervisors until there wasn't a higher one present. They commited to have someone call me back tomorrow. I asked that take this as a formal complaint. I also advised that I would be contacting the BBB as they have stepped over the bounds of ethichal behavior.

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Facetime over cellular

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