Well you're one of the lucky ones then netsoup. I went into the apple store, with my phone on warranty still, they watched the battery percentage drop like a ticker and still refused to swap out my phone to see if maybe that would help. They tested my battery and said it was fine (and who really knows... maybe once it's off warrantly, I'll magically need a new battery at my own expense...).
Of course some care, but after wasting almost two hours in the apple store and basically being told "deal with it", I am not an apple fan anymore. I was basically told that yes, they 6.1 update is ****, there is a new update being tested but no idea when it will be released and I'll just have to live with ensuring I have a charger available every couple of hours or get a charging case.
I'm sorry, but between myself and my son, I spent a lot of money on our phones, and if this is what their customer service is like, if they release updates that are absolute crap and then just give out lip service to dissatisfied customers, then I will spend my money elsewhere on our next phones.
I have a special needs child, I NEED a phone that will hold a charge and one shouldn't have to be plugging it in every couple hours with very minimal use (and with most of the features that drew people to iphones shut down). If they went public and addressed the issues, I may think differently, but the way they're handling this situation, and with so many people experiencing issues, well, it's nothing short of disgusting. I know many people who have trashed their iphones and gone to androids and are way happier with their phones (and the amount of free apps) and frankly, after my experience last week, and the fact I'm still having issues with my phone, I will be replacing both our phones in the new year and I will never spend a dime of my hard earned money on ANY apple product again. I realize this will not impact apple in the slightest, but if more people did it, they may just realize that maybe they need to stand behind their product, especially when the issues were their own doing.