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Aperture 3.4 will not open.

Upgraded t Mountain Lion 8.2, iphoto 9.4 and aperture 3.4. iphoyois fine. When trying to open aperture it opens to my iphoto library (which I want) for a fraction of a second and then quits immediately. Rebooted and still with problem. Any ideas? Should I reinstall 3.01 and then upgrade again. If so how do I delete all of the version on my computer?


Is there a file I should delete??


By the way this is on a relatively new iMac.


Thanks in advance to all who can help/

iMac, Mac OS X (10.7)

Posted on Sep 19, 2012 1:50 PM

Reply
117 replies

Sep 20, 2012 12:57 PM in response to Trevor Harley

JUST deleting the plist seems to have worked fine for me, over several hours and restarts. So far. What causes the issue to reappear?

That will depend on the reason for the crash:

For example, for some posters the reason for the crash is a missing or outdated framework in the library, that is needed, when uploading to Facebook. Removing the preferences removes the Facebook account from Aperture's web preferences and stops Aperture trying to connect to Facebook. As soon as you add the account again, Aperture will crash again.

Sep 20, 2012 1:14 PM in response to léonie

I had the same problem and phoned apple care too. I also had to delete the Photomatix Plugin. To do that read here:

http://www.hdrsoft.com/support/faq_applugin.html

I deleted the plist plugin as described above and opened a small Aperture Library sucesscfully, then deleted the Photomatix plugin. Then reopend my big library an after that i could repair my old database and Aperture opened normally. Also look at these supprt messages:


http://support.apple.com/kb/HT3805?viewlocale=de_DE


http://support.apple.com/kb/TS4391?viewlocale=en_US


Good luck.

Sep 20, 2012 3:02 PM in response to asrermd

I never used MobileMe, but the bug still hit me. I firmly believe this is a Facebook issue. Since deleting the plist-file worked for me. Further tested this by editing the plist file as suggested by thom_ekAperture will open fine with the edited plist.


BTW you may need to convert your plist for editing by using a terminal command:


plutil -convert xml1 [Drag in your plist here and hit enter]


Although I did disable Facebook in system preferences before deleting the plist file, re-enabling it did not cause any problems. So my belief is that the issue is in the plist-file.

Sep 20, 2012 3:33 PM in response to Ir. Bob

Folks,


Got a way to fix this from Apple Support. I had posted the problem to feedback. Received an e-mail from David.


Here are the steps David recommended to me. They seem, to have worked.


Delete Aperture App

Download trial version from here Aperture 3.1 Trial

Install

Download 3.4 update from here http://support.apple.com/downloads/#aperture

Install


When I opened Aperture, it repaired the library. Seems to be okay now.

Sep 20, 2012 4:57 PM in response to Stan52

Aperture is working fine for me after removing the com.apple.Aperture.plist from my user/Library/Preferences/ I posted earlier, but when trying to use Facebook, it continues to crash.


Now I am wondering, no matter what fix you used, for those who use Facebook via Aperture 3.4, is there anyone that is able to use it without crashing a single time? If yes, please explain, what you did to resolve the issue.


I bought Aperture 3 on a DVD (not on the App Store), but don't have it with me right now, as I am on a business trip overseas. I do have my serial on file. (I will have access to my DVD in a week from now again, but am hoping to fix this problem quicker).

Sep 20, 2012 5:16 PM in response to kaz78

Folks,


David from Apple Support just requested my Aperture crash log for the Facebook crash.


My point of view is this, at least now I can getAaperture to open and work. Yes I still have Facebook issues. But at least Aperture now opens where it always crashed before. I believe Apple will work this out. Suggest others post to Aperture feedback and offer to help.


Just my 2 cents.

Aperture 3.4 will not open.

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