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Problem with 3GS and iOS 6

Hi.

When I tried to update my 3GS with iOS 6 connected to my computer, the download went fine and the installation started. The iPhone went black and the apple logo turd up and the process bar started working. But then my iTunes said something and the iPhone disconnected. Now it will not connect to iTunes again and it will not start. The only thing the iPhone is doing is showing the start-logo, then blinking white and then turning itself off, and then starting again.

Is there someone that knows what I can do to try and restore it to a previous version of iOS? Or just a quick fix to help the computer notice that the iPhone is connected to it?

iPhone 3GS, iOS 6

Posted on Sep 19, 2012 1:58 PM

20 replies

Sep 22, 2012 7:25 PM in response to Snow755

Thanks to the Geniuses my 3GS is now running iOS6.

leighski

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Sep 22, 2012 7:28 PM in response to ReginaMoul

thanks for the replies.. will pop in the store and see what they can do?

thanks again 🙂

Sep 22, 2012 7:37 PM in response to leighski

My visit required an appointment. So you might want to check that situation in your area. Also my laptop wasn't recognizing my phone, so just to cover all of the bases, I took it with me. Good luck.🙂

misliz1

Level 1

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Oct 1, 2012 12:38 AM in response to ReginaMoul

Glad things went well, and after your hour half she'll report what worked and we'll all be out quicker.

You always need a genius appointment and can usually get one at the door. But I'd get one online right now!

I don't want 6. No YouTube app, and the new Google one probably runs ads.

beer30

Level 1

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Nov 29, 2012 8:28 PM in response to ReginaMoul

ReginaMoul,

I have the same problem. It started with me doing a restore after getting a factory unlock. I have been on the phone with apple care twice(1-1/2 hrs each) and sat at genius bar for an hour. Now waiting for engineering dept to contact me.

2 questions. 1) Which apple store and genius? 2) Is your phone unlocked or did this happen durring an unlock process?

Thanks.

Problem with 3GS and iOS 6