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iOS 6 Music Not Really There

I have updated successfully to iOS 6 on an iPhone 4.


After restoring the backed up iPhone I happily found my music now on the phone. However, not all the music is actually on the phone. It skips between songs that it cannot find.


I am a member of iTunes match but the ability to download the 'missing' music is not present on any of the skipped tracks.


This is incredibly annoying. Has anybody else experienced the same and if so, have you found a solution?

iPhone 4, iOS 6

Posted on Sep 19, 2012 2:46 PM

Reply
276 replies

Sep 20, 2012 4:32 AM in response to nhorsthuis

Same here for me on both my iPhone(4S) and (new)iPad.


"I get lists of artists and albums, but all songs are blank and 0:00 in length. Still, the storage shows the songs reside in my iPhone."


.. If i go into Settings>Music and iTunes Match keeps getting reset to Off.


I turn it on, click on a different setting, then go back to Music, it has reverted to Off!

Sep 20, 2012 4:47 AM in response to nhorsthuis

I'm also finding that my iPhone 4 will not sync with my PC, even via cable. Its connected and I can check the software level and look at content on the iPhone. If I try a sync, the sync starts, the sync circle icon appreas on the phone but I get an error in iTunes saying the sync session failed to start. I can see updated content on the phone in the index (eg podcasts), but the items are gray with the circle next to them meaning they haven't been downloaded yet. I'm going to try the restore path this morning as my 5 won't come for 2 more weeks.

Sep 20, 2012 5:02 AM in response to jakudo

I do that but to no avail.


on the iPad:


(1) Turn on iTunes Match

(2) Click on the "Enable" button that appears in the pop-up dialog box (iTunes Match will replace the music...)

(3) Wait 3-4 seconds, and all three sliders are on (iTunesMatch/Use Cellular Data/Show All Music)

(4) Wait another 3-4 seconds - They dissaper and iTunes Match is "Off" again


on the iPhone:


(1) Turn on iTunes Match

(2) Click on the "Enable" button that appears in the pop-up dialog box (iTunes Match will replace the music...)

(3) Wait 3-4 seconds, and all three sliders are on (iTunesMatch/Use Cellular Data/Show All Music)

(4) click on "Settings" to go back in the menu

(5) clock back on 'Music" amd iTunes Match is"Off" again.


I've tesed the on laptop I have by downloading a matched album (from my main computer) through iCloud, and that worked no problem, so I know the music is there in my matched account.

Sep 20, 2012 5:19 AM in response to nhorsthuis

If you have a spare two hours I'd suggest going to Settings - General - Reset - Erase All Content And Settings then restoring your iPhone from iCloud. This is assuming however you backed up prior to installing iOS 6. I had the same problem today: either music displaying 0.00 and not playing, alternating with the white cloud and non-moving status bar. Resetting then restoring the phone finally got iTunes Match to work. Not an easy answer, and it does take up some time, but hey, it worked.

Sep 20, 2012 5:45 AM in response to nhorsthuis

I appear to be experiencing something on the opposite end of the spectrum. I can see almost my entire collection of music in the Music app under iOS 6 and I do not have iTunes Match enabled on my iPhone. I thought that was unusual and maybe a new feature of iOS 6. The music app is behaving as though I do have iTunes Match enabled - I can see and play any of the songs listed. I cannot download any individual songs, but I see the "download from the cloud" icon for individual albums or at the bottom of the page for an artist. I do not see any of my playlists.

Sep 20, 2012 6:22 AM in response to Michael C. Blasco

Mike, the problem is no music shows up in my itunes anymore. It's all gone. I even turned off itunes match. It's all gone but like someone else said, that memory seems to be taken up... itunes just doesn't find the songs. When I turn on itunes match, still no music. None of my 11,000+ songs are showing up - cloud or local. This is on a 4s. My ipad 2 is fine.

Sep 20, 2012 6:26 AM in response to nhorsthuis

Finally this did the job for me (iPhone 4 with iTunes Match on iOS 6):


- Manually delete all music from the phone via iTunes

- Restore iPhone and create a Backup when asked

- Use the Backup from iTunes when the configuring the Phone

(Now I could see that the space, iCloud music took on the iPhone was available)

- Wait until everything is synced again

- Open the music app and type in your password when promted and wait until the Cloud is gone (this took a very short time for me)

- Download you songs from iCloud/iTunes Match on your phone


One strange thing was, that it made no difference (all music showed up), if showing all music was on or off, but it works now!

Sep 20, 2012 6:26 AM in response to deviant optimist

2. I noted that in order to have the iCloud symbol with the non moving progress bar, you need to turn on iTunes Match under both the "iTunes & App Stores" settings AND the "Music" settings. I also note that if - while the iCloud logo and non-moving progress bar are showing - you try to move away from that screen, iOS 6 will automatically turn off iTunes Match.


Same thing here. If you leave the screen, it turns it off in "iTunes & App Stores". But not in "Music".

iOS 6 Music Not Really There

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