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iTunes Match on iOS 6 Hangs

All - I upgraded to iOS 6 today. I had iTunes Match before but had to re-enable it after the upgrade. Since doing so, the Music app has been just sitting there with a cloud in the middle of the sreen and a progress bar that doesn't move. There is a pinwheel indicating activity next to the Wifi indicator, but nothing has been happening.


Has anyone else seen this? Do I just need to be patient? (Yes, I have upwards of 19,000 songs ... but I don't remember the process being so slow when I first set it up on iOS 5).


Terry

iPhone 4, iOS 6

Posted on Sep 19, 2012 4:00 PM

Reply
38 replies

Jun 12, 2018 5:34 PM in response to c0t0d0s6

Same problem for me on my iPhone 4S (not on my iPad).

I had to:


1/ "Erase All Content and Settings"

2/ Restore from my last iCoud backup

3/ Activate iTunes match again

4/ Disable automatic display lock <- very important

5/ Run Music App and wait for half an hour.


My progress bar is not overt yet, put completed at 75%

Jun 12, 2018 5:34 PM in response to c0t0d0s6

Gentlemen I've solved my problem (with the help of an other thread) !!


1. Download and install iExplorer (Google it)

2. Plug in iPhone first, then open iExplorer

3. Delete the iPhone\Media\iTunes_Control folder (you can copy it to your laptop, just in case)

4. Reboot the iPhone

5. Turn on iTunes Match in settings.

6. Start Music app

Sep 20, 2012 5:01 AM in response to c0t0d0s6

I think the key word here will be patience. I left mine on the blank progress bar/cloud icon screen over night (about 7 hours), woke up this morning and finally had the progress bar showing some progress, only about 75% done (i have around 11,000 songs) so it appears that this is just a really slow process but does in fact work. I will update once its finished to confirm it actually is ok.

Sep 20, 2012 6:27 AM in response to c0t0d0s6

I have to say, doing a reset was the best thing I could have done. I did a reset and it did a clean iOS 6 install. When I went through the process of setting up my apple ID at the beginning, it set up iTunes match without me even knowing it .. it was "just there" within minutes. And it works GREAT now. Fast. No delay every time I launch the Music app. Instantly stream, fast navigation, and I'm talking > 19,000 songs here. Very happy.


Just had to start from scratch, but I needed to do that anyway since I had tons of crap to clean off anyway 🙂

iTunes Match on iOS 6 Hangs

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