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iOS 6 WiFi option is GREYED OUT (unrelated to iOS 6 WiFi connectivity issues)

As reported in an earlier thread, since upgrading iPhone 4S from 5.1.1 to 6, the WiFi option is turned OFF and is greyed out/disabled. Have tried all combinations of hard/soft reboots, router resets, network settings reset, cleared cookies, etc. Nothing. The WiFi option is completely disabled.


WiFi worked fine prior to iOS 6. Now I can't turn it on. My wife's WiFi is fine, she can toggle on/off and hasn't had any other connectivity issues as reported by others.

iPhone 4S, iOS 6

Posted on Sep 19, 2012 6:02 PM

Reply
794 replies

Sep 29, 2012 11:07 AM in response to fromsouth

I don't believe that it's a question of computer and/or router but as a scientist I think it couldn't be wrong to collect any possible data to find a pattern.

iPhone 4s, 64 GB

iMac 27'', 2.93 GHz Inter Core i7, mid 2010, running 10.7.4, latest iTunes 10.7

Airport Extreme, Version 7.6


I didn't check it but I think a read mostly about greyed out wifi problems with an iPhone 4s.


Yesterday I went to my local reseller. The next apple store is about 100 miles away. But as a reseller they are not allowed to sell or replace iPhones. They were sorry to tell me that I either have to hope and wait for an update or send it to apple.

Sep 29, 2012 7:50 PM in response to Trapdoresoth

My wifi is also greyed out, which happened right after updating to ios6. I too have tried all the 'fixes' and went to Apple store who told me since my screen is cracked, I could exchange for a new 4s but would have to pay $199. Not sure what a cracked screen (from a 2 foot drop 3 months ago) has to do with a recent IOS upgrade frying my wifi. Frustrating.

Sep 30, 2012 6:32 AM in response to Swainy1

For everyone here, if all that small stuff, like turning apps off in multitasking bar and shutting down for five min. does not help, as well as reset network settings. I would try to do full factory restore. And by the looks of those

three responses about hardware configuration, may make sense to try restore on Windows computer. Or at least another, different one from original.

Oct 1, 2012 10:01 AM in response to Trapdoresoth

I confirmed that the crazy freezer trick worked... for now!


Initially I put the iPad into a freezer for five minutes and took it out. After switching on, it could then connect to Wifi network. However, it disconnected after about 10 mins of use. Frustrated, I put the iPad in the freezer for ten minutes before trying again. This time, it has connected to the network for more than 8 hours and I hope it will keep working.😉

Oct 1, 2012 12:21 PM in response to fromsouth

Now I also tested this freezer trick with my iPhone 4s (10 min at -18°C / 0 F) but as expected it didn't work.


As we now by now the freezer trick seems to work even for a few people. This implies a hardware problem since the software couldn't erperience temperature.

On the other hand some folks say that after they downgraded to 5.1.1 wifi was back again which means that the software causes the trouble.

So it's

a) either a frail combination of software and some certain devices or

b) there are two completly different problems with the same symptom that can be solved either with this magic freezer trick or the downgrade


I'm wondering why we are doing apple's work here...

Oct 2, 2012 3:17 PM in response to Siebbi

Everyone come to our senses.

The vast majority of us having this issue. It is software problem*.

Why?

1- we all have this issue together, all with iOS6. - This points to software.

2- people reportedly fix it definitively with 5.1.1, this is particularly relevant because virtually no post is out there saying

that reverting to 5.1.1 does NOT fix the problem. It just seems like people is not trying to revert to 5.1.1 to fix this, because it's unreasonable hassle, or they do and succeed. This also points to software.

3- ANY statement about it "not being possibly" correlated is just a bit naive. Any developer with some years of xp could confirm that. I'm not going into details but just think: how come the iPhone displays an alert and stops the battery charging when it's too hot to prevent its explosions, if "software couldn't experience temperature".

Simplest thruth is there are things called thermal sensors all over sophisticated chips, and their readings are used by software in calculations and procedures that only depends on the lines of code written by someone, so yes, software does experience temperature pretty much like your brain does. You have sensors and you get readings.


That's pretty much it.

Huge reasons to look at software, no reason to look at hardware.


To be COMPLETELY honest is could be a hardware problem in just one possibility.

That is if iOS was less fault tolerant about some slight hardware or build imperfection. For example some bus reply max latency could have been changed resulting in that.


However that would still mean that a software update could solve the problem.

Oct 2, 2012 5:28 PM in response to Hidekiyamamoto

On the other very long thread dealing with different wifi problems including the grey wifi button here

https://discussions.apple.com/thread/4310121?start=1635&tstart=0

someone mentioned to check the mac address of their iPhone and there seems to be a pattern. Including me three people checked and every mac address of affected iPhones starts with 68:09:27. Some other still working phones have some other addresses.

Anyone else?

iOS 6 WiFi option is GREYED OUT (unrelated to iOS 6 WiFi connectivity issues)

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