bluetooth music issues after iOS6 update

Ok, i just updated to iOS6 today. I jump in my car to drive home, and now my radio ( pioneer svh-p3400BH) no longer shows any sont info when bluetooth streaming. I used to get artist, album, and song info. Also, when i connect it via USB, i no longer get genra infr ( pop/rock, classical, ect).



Any ideas? if this a firmware on Pioneers side, or is the blue tooth messed up in iOS6?

iPhone 4S, iOS 6

Posted on Sep 19, 2012 8:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2013 3:07 PM

Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.

This firmware update may be used only with the following 2012 Pioneer products:

CD Receivers DVD Receivers

DEH-P8400BH
DEH-P9400BH
DEH-80PRS

AVH-P2400BT
AVH-P3400BH
AVH-P4400BH
AVH-P8400BH

In order to perform this update, the following items are needed:

  • A Pioneer CD or DVD Receiver above with built-in Bluetooth
  • Laptop with built-in Bluetooth running Windows® 7
  • Bluetooth firmware update (HW05-SW01.27.20)

How to Obtain the Free Firmware Update

1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.

How to Determine if the Firware Update has Already been Installed

CD Receivers:

• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu → rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob → The firmware version should show HW05-SW01.27.20.

DVD Receivers:

• With the unit turned off (press the home button and select ‘OFF’ from the source icons), press the home button → Press the “System” icon at the bottom of the screen → Select the “Bluetooth Version Info” option → The firmware version should show HW05-SW01.27.20.

If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.

Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.

Sincerely,

Pioneer Electronics (USA) Inc.

1,017 replies

Sep 21, 2012 11:16 AM in response to nikB123

I just spent $80 on two Logitech Bluetooth adapters for my stereos. Now neither will connect. They pair for maybe a half second, then disconnect. I've tried all the self help stuff (ie: rebooting, reinstalling software, etc.) I hope this gets fixed because it is really putting me off of Apple at the moment, after owning every single iPhone that's been offered.

Sep 22, 2012 4:54 AM in response to Poisedgord

Me too.. 2011 General Motors vehicle in Australia.. worked fine yesterday, updated to IOS 6 today and now bluetooth not working at all.. C'mon you muppets.. R u seriously saying that in all you pre-release testing that you did'nt check to see what Bluetooth did...???!!!??? massively negligent...!

Can we please get a statement on when patch will be ready ?

Sep 22, 2012 8:28 PM in response to roberob

I'm absolutely certain that Apple will not resolve it at all, let alone very soon. Assuming Apple decides that it really is a defect in iOS 6 (and I'm not convinced, because when there are bugs in a release there are tens of thousands of posts about it) it would not get in before the next point release, and that is months away, because with 700 million devices to be updated they test for months after any change to prevent introducing another bug as part of the fix.

Sep 22, 2012 10:12 PM in response to nikB123

I am also having the bluetooth control and meta tag issue. I just purchased this stereoa little over a week ago and just finished hooking up the reverse wire today completing the install, only to find out that the bluetooth function is gone. I have sent an email to pioneer, but as it is weekend, they are not open.


I have already been to the apple store 3 times with the 4s, and still need to go back. I think I will also stop into the apple store and see what they say about this.

Sep 22, 2012 10:29 PM in response to answer123

I was not thinking they would fix it in a weekend, I was saying I was waiting for and email back on what Pioneer is saying on this, what the issue is. I just purchased the car I installed this stereo in, the factory stereo was no good, I still need to get it tagged before it is a huge issue. I drive 1 hour each way for work, this is important to me, I want to listen to my own music, not a DJ talking half the time. Also, my Pioneer 4400bh has the usb port in the rear, I did not hook that up to the extension, I forgot (I was also to lazy to go back again), the one time I had to pull the stereo back out it took a while and almost smashed it (the bracket starts to bend and basically turns into a brake).

Sep 22, 2012 10:41 PM in response to nikB123

Hey answer123, stop towing the company line and get a real grip on this.. we aren’t talking about a charity where they release software for the good of humankind in their spare time.. we are talking about multi billion dollar company that has the means, resources and the corporate interest in making their latest and greatest product actually fit for purpose... Do you work for Apple ? or are you just a corporate sycophant.. get off this site unless you are going to add to the discussion.. take your own advice and go get a beer..

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bluetooth music issues after iOS6 update

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