Macbook pro retina static electricity shocks

I just returned my apple mac book pro because the apple charging cord has three pins in the plug while from charger box side only two of them are connected

Earth is there for a reason still they missed such a basic thing !!!!

Hi AA101,

Have you contacted Apple about this?

Either from the web, https://expresslane.apple.com/

or at a local Apple Store or service provider?

It doesn't sound like something can be fixed with software, so you should get the computer checked out.

ivan

Static is a triboelectic charge, and it caused by movement. It's generally more noticeable during cold, dry weather. I can't imagine that it occurs regularly during normal spring/summer weather. Regardless, there's nothing special about the MBP that would either generate or dissipate static electricity in any degree different form any other personal electronic device. Further, the MBP neither requires, nor generates, high voltage.

Hi, the apple senior advisor told me that MacBook Pro Retina is design different than old MacBook Pro 2011 so you feel static is totally ok! The static will not damage the MacBook Pro Retina plus I have three years warranty so he told me no need to be worry! He also say he will replace another one MacBook Pro Retina for me but it also going to be have static, so he feel there is no point to do that! :( now I need to wait until the static really can interrupt normal use than he will replace it :o

I've yet to get "shocked" my my rMBP, and I sure hope I never do. I've had it for 3 months so far, and nothing like that has occurred.

I also have it in a protective shell, so maybe that helps.

I'd say be mindful of your own static buildup, and be mindful of the room temperature / air & humidity settings where you use the notebook. As far as connecting it to a wall socket, use a surge protector. You may also want to run your own tests with a voltmeter / multimeter (or take it to an electrician) and see what transpires from there.

Have you tried touching an unpainted metal object before touching your MBP?

It's possible a charge may have built up on your body and by touching an unpainted metal object (or another person), that zap discharges that built-up charge.

My 4-year-old Early-2008 MBP was killed by ESD. Started giving off shocks every time I used it at home until one day it failed to wake up. Busted logic board, the AASP said, and that's all she wrote. Rather than resuscitating a corpse, it was more cost effective to invest in a new computer.

Is the Mac connected to anything else?

The internal battery on these computers runs at ~18V, scarcely a fountain of high voltage shocks, so that has to be coming from some other source.

I have the same issue every time I charging my retina macbook pro...

I have the same problem as NikosP.

Hi, did you find a way to solve the problem? My one also have static issue when using the internal battery too

"feel a buzz going through where skin comes in contact with the aluminium shell."

To alleviate the sensation, use the 3-prong AC power adapter cable plugged into a properly-grounded AA outlet.

But my is using internal battery which have static shock!!! Any idea?

How you go to Genius Bar? What they told u?