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Whatsapp not working well after iOS6.0 upgrade

Hi everybody,

I have upgraded the software of the iPhone (3GS) and now I cannot see the images of my contacts in Whatsapp. Do you know how to solve this issue?

Thanks in advance.

iPhone 3GS (8GB), iOS 6

Posted on Sep 20, 2012 4:06 AM

Reply
50 replies

Sep 20, 2012 12:36 PM in response to avelina_vega

The whatsapp is fine. It's iphone's own privacy setting. The new ios6 meant to give you more customize power by letting individual app that sent you request to access your contacts or photos. In your iphone's settings->Privacy->Photos-> Whatsapp (ON)


to let it access your contacts so it can see those who have whatsapp in your contact list like before.

settings->privacy-> contacts ->Whatsapp (ON).


After change of setting, you will need to quit whatsapp and re login, it should refresh the setting.

I had to quit out completely few times.


hope this helps.

Sep 21, 2012 12:39 AM in response to avelina_vega

I am having the same problem .. I have 4S

I sent an email to whatsapp support regarding the issue

They said they will fix it in the next update

All of you who are having the same problem .. Send them so they can fix it quickly!

This was their reply



Hi,


Thanks for your message.


If you have upgraded to iOS 6 and you are encountering issues on WhatsApp related to the following: Contacts not showing and Profile Pictures syncing, please keep reading.


In order for WhatsApp to properly work with your iPhone's Contacts, you will need to give the app permission to use the Contacts from your phone. If you denied permission after updating to iOS 6, you can grant permission by going to your iPhone Settings:


- iPhone Settings > Privacy > Contacts

- Turn WhatsApp to ON

- Reboot your phone, then launch WhatsApp


Your WhatsApp should now be able to properly use the names from your Contacts, as well as Refresh your Favorites list.


Thank you for informing us about the issues you are experiencing. I understand your frustrations, and apologize for any inconvenience. Profile picture syncing will be fixed in the next version of WhatsApp. Unfortunately we cannot comment on any future timelines, sorry. We appreciate your patience and support of WhatsApp.

Whatsapp not working well after iOS6.0 upgrade

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