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Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades

After doing all the upgrades noted above, I was unable to sync my photos to either my iPhone or iPad. The sync would stop with an unknown error 1140 message. I tried all kinds of things, including deleting the iPod Photo Cache folder, restoring the iPad software and setting it up as a new device, and rebuilding the iPhoto library. If I unchecked the sync photos option in iTunes the sync would run to completion (but of course not sync any photos!). There were two other oddities in all this. First, when I would check the iTunes box to sync photos, the option to select specific events was greyed out. Also, even though there appeared to be no photos on the iPhone or iPad, the little disk usage bar in iTunes would show a couple GB of space allotted to photos. Clearly something was hosed.


The only way I could finally get things working was to pull a pre-iPhoto 9.4 photo library off of Time Capsule. I also deleted the iPhoto 9.4 application from the Applications folder and pulled the previous version of iPhoto off of Time Capsule. Now both the iPad and iPhone will sync properly in iTunes again, the disk usage seems right and the option to choose what photos to sync is no longer greyed out.


But now I don't really want to upgrade to iPhoto 9.4 again. Anyone have similar issues or thoughts about what the problem might be?


James

OS X Mountain Lion (10.8.2)

Posted on Sep 20, 2012 5:07 AM

Reply
267 replies

Sep 24, 2012 9:56 PM in response to elbenoit

I think you missed my post, so I'll repost it with a clarification:


Here's a good description of how to locate the offending ampersands (or similar characters) in your iPhoto. You use iPhoto Library Manager, an app that finds exactly which album is causing your problem, and TextWrangler:

https://discussions.apple.com/thread/4320139


It solved the problem for me!!


Note you do NOT need to edit the XML file, you just fix the musical selection in iPhoto.

Sep 25, 2012 6:44 AM in response to Rhythmwolf

Rythmwolf - it can be a regular "photo album" - when you click on a photo album you'll see that it has a "play" button just like a slideshow.


carolinseattle - none of my albums or slideshows had their music "set" - inculding the ones that I know where supposed to have music set. Another symptom of this bug is that iPhoto may not be able to display or play the correct music in the album or slideshow.


So if you look through your albums within iPhoto you may never find the offending one. You have to look in the XML file, or change all your albums - or wait until Apple fixes it (fingers crossed and hoping it comes this week!)

Sep 25, 2012 8:10 AM in response to Joseph Delaney

Exactly. If you aren't willing to look at the .xml file then your choices might be to build a new album/slideshow for each one you have and then delete the original one (closing iTunes and iPhoto then reopening) or wait for the fix which they are working on.


A lot of suggestions suggested looking at the .xml file but no one gave a step by step instruction (really simplyfying it) and I was worried that I might make a larger problem than the one I already had. I now would feel comfortable doing it as the adviser had me just highlight and copy the file onto my desktop and then look at it.

Sep 25, 2012 8:21 AM in response to carolinseattle

Ive been reading these solutions for 2 days now because I have the greyed out select albums and events problem. All of the solutions seem very convoluted and would be very very time consuming, being as how I have a 92 GB iphoto file that spans 5 years. It may be fine for people who have a deep understanding of how all of this works. But not to an average user like me, I expect Apple software and hardware to work 'out of the box.' which, it normally does. This should not be something we should have to do to make this work right. Apple needs to fix it, period! We all have times when we dont get it right. Apple has very few problems like this. I can wait til they fix it from their end.For now, I will just leave it be, as much as I would like to add albums of my absolutely adorable grandson to my iOS devices.

Sep 25, 2012 9:35 AM in response to canecaster

I started with the same problem, but even after deleting all my slideshows, seaching the photo database for questions marks, and restarting everything, I still can't select anything but "sync all photos" and if I do I get the 1140 error. If anyone from Apple is listening, can you chime in on whether this is going to be addressed in an update so we can calmly wait for a fix?

Sep 25, 2012 9:56 AM in response to canecaster

I didn't have any slideshows set up in iPhoto when I was getting the 1140 message. However, I followed the prescription offered on page 3 about searching for flies with the "&" alone, and found an offending file. It was a sound file, however. I made the change to "&amp", restarted iPhoto, but it didn't change anything for me. But I did find the solution that worked.


For some reason I don't understand, that sound file was listed in my iPhoto Albums, along the left-hand side. I've never used that file in iPhoto nor connected anything to it ever. I clicked on it, and there were no photos there. So, I deleted it, then restarted iPhoto and iTunes. Wham, all was right again in the world: when I checked "Sync Photos", the option to choose which photo albums/events to sync was back, and I've since been able to freely sync my iPhone 4, my iPhone 5 and my new iPad without seeing the dreaded 1140.


So, I'd also suggest you also

1 - have a look down your listing of Albums to see if there's an errant sound file there;

2 - if there is one, click on it to see if there are any photos in that Album, and move them elsewhere if there are any;

3 - delete that album by dragging it to the trash in iPhoto up that same left-hand side, and then going to the top line menu in iPhoto and clicking on "iPhoto" to bring up the option to empty the trash and doing so;

4 - restart iPhoto and then iTunes.


Hopefully, this is an alternative that will work for you if playing with the .xml file doesn't work or is a place you fear to tread.

Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades

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