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Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades

After doing all the upgrades noted above, I was unable to sync my photos to either my iPhone or iPad. The sync would stop with an unknown error 1140 message. I tried all kinds of things, including deleting the iPod Photo Cache folder, restoring the iPad software and setting it up as a new device, and rebuilding the iPhoto library. If I unchecked the sync photos option in iTunes the sync would run to completion (but of course not sync any photos!). There were two other oddities in all this. First, when I would check the iTunes box to sync photos, the option to select specific events was greyed out. Also, even though there appeared to be no photos on the iPhone or iPad, the little disk usage bar in iTunes would show a couple GB of space allotted to photos. Clearly something was hosed.


The only way I could finally get things working was to pull a pre-iPhoto 9.4 photo library off of Time Capsule. I also deleted the iPhoto 9.4 application from the Applications folder and pulled the previous version of iPhoto off of Time Capsule. Now both the iPad and iPhone will sync properly in iTunes again, the disk usage seems right and the option to choose what photos to sync is no longer greyed out.


But now I don't really want to upgrade to iPhoto 9.4 again. Anyone have similar issues or thoughts about what the problem might be?


James

OS X Mountain Lion (10.8.2)

Posted on Sep 20, 2012 5:07 AM

Reply
267 replies

Sep 21, 2012 6:45 AM in response to canecaster

Same problen with iPhone 4 an d iPad 2. Syncing selected iPhoto albums etc. is grayed out and I must deselect photo syncing altogether. Interestingly, I plugged the iPhone into a MacBook I use at work (fully updated Mac OS 10.8.2, iPhoto 9.4, iTunes 10.7) and the "Sync Selected Albums..." in the iTunes Photo tab was enabled and albums/events etc. were displayed. The phone is not paired with this computer so I don't know if it means anything... just another puzzle piece.

Sep 21, 2012 9:18 AM in response to BrianInCalifornia

I have the same problem here - OS X 10.7.5, then upgraded iPhoto to 9.4 yesterday. Thank god for Time Machine, I'm rolling back to iPhoto 9.3.


I have a friend with the same model MacBook Pro and save versions of all software, but he has yet to upgrade to 10.7.5 - and his Apple Software Update doesn't advertise iPhoto v9.4. Furthermore, in the Mac App Store, when he looks at iPhoto, it says there is an update available - 9.4 - but that it requires Mountain Lion.


Makes me wonder if somebody jumped the gun at Apple Update, and they have since recalled it. Poor us though, who did the upgrade right away....

Sep 21, 2012 9:34 AM in response to canecaster

I had this issue and solved it by doing the following (warning it's not for the faint of heart; be very careful, no warranties etc...).

* right clicked on "iPhoto Library" and selected "show package contents"

* opened the file AlbumData.xml in TextEdit (take a backup of this file first)

* found an instance of & on its own in a music file name, changed it to &

-- I believe & is a control character and should always be followed by something like amp; or apos;

-- eg "mum & dad" should read "mum & dad"

* saved the file and opened iPhoto

* opened iTunes and then synced


I believe it to be a bug in the iPhoto update, I found this issue in an album from 2004, and have never seen this issue until upgrading.

Sep 21, 2012 9:52 AM in response to Rexpo

Rexpo wrote:


I have the same problem here - OS X 10.7.5, then upgraded iPhoto to 9.4 yesterday. Thank god for Time Machine, I'm rolling back to iPhoto 9.3.

Right -- thank God for Time Machine! I just rolled back to iPhoto 9.3.2 and restored my iPhoto library. Everything is back to normal. No 1140 error, the options to sync selected events and other items are back, and my photos synced to my iPod with no issues.


Poor us though, who did the upgrade right away....


Yep. Now waiting for iPhoto 9.4.1.

Sep 21, 2012 10:21 AM in response to Andrew Patterson

after further investigation iPhoto reverts the change on closing, as a temp workaround I will just replace any song with an & anywhere in the path with something without it

eg


<string>/Volumes/HD Bay 2/iTunes/iTunes Music/Music/Blur/Parklife/01 Girls & Boys.m4a</string>


replace with


<string>/Applications/iPhoto.app/Contents/Resources/Music/Jesu, Joy Of Man's Desiring.mp3</string>



or I suppose I could rename the track in iTunes to remove &


or I suppose I could stop messing with it and wait for Apple to fix it

Sep 21, 2012 10:31 AM in response to Andrew Patterson

Andrew Patterson wrote:


{ snip }

* opened the file AlbumData.xml in TextEdit (take a backup of this file first)

* found an instance of & on its own in a music file name, changed it to &amp;

-- I believe & is a control character and should always be followed by something like amp; or apos;

I tried that and there was only one ampersand in the file. Here's what it looks like:


<string>/Users/(deleted)/Music/iTunes/iTunes Music/András Schiff/Bach - Two &amp; Three Part Inventions/06 Two-Part Invention No. 6 in E Maj.m4a</string>


So, it already had the "&amp" string but I still had the syncing issues with iPhoto 9.4. Could it be special characters (e.g., the accented a) too?

Sep 21, 2012 10:47 AM in response to BrianInCalifornia


<string>/Users/(deleted)/Music/iTunes/iTunes Music/András Schiff/Bach - Two &amp; Three Part Inventions/06 Two-Part Invention No. 6 in E Maj.m4a</string>


So, it already had the "&amp" string but I still had the syncing issues with iPhoto 9.4. Could it be special characters (e.g., the accented a) too?


hmm, there could be some others but i don't think the á is the problem, more likely punctuation characters.


In my case I really don't care for the music (with my limited testing it appears onl only the Song_Path key is the problem) and as I mention in my subsequent post it the &amp; doesnt hold - I just replaced it with the default which appears to be /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Resources /Content/Audio/Classic.m4a


the iphone photo sync was a big loss, the slideshow music I can live without

Sep 21, 2012 11:04 AM in response to canecaster

I followed Canecaster's lead and restored iPhoto 9.3.2 from Time Machine. I also restored my iPhoto library from a couple of days ago. (I don't know whether iPhoto 9.4 corrupted the photos or the library.) And predictably, I can now sync again. I will be ready to set up my new iPhone, which purportedly left the factory in China today and should get to me next week.


I'll be interesting to see how long it takes Apple to fix the iPhoto 9.4 problems. In the meantime, the little red circle with a "1" in it will taunt me from the OSX App Store icon in the dock, daring me to once again download iPhoto 9.4.

Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades

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