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Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades

After doing all the upgrades noted above, I was unable to sync my photos to either my iPhone or iPad. The sync would stop with an unknown error 1140 message. I tried all kinds of things, including deleting the iPod Photo Cache folder, restoring the iPad software and setting it up as a new device, and rebuilding the iPhoto library. If I unchecked the sync photos option in iTunes the sync would run to completion (but of course not sync any photos!). There were two other oddities in all this. First, when I would check the iTunes box to sync photos, the option to select specific events was greyed out. Also, even though there appeared to be no photos on the iPhone or iPad, the little disk usage bar in iTunes would show a couple GB of space allotted to photos. Clearly something was hosed.


The only way I could finally get things working was to pull a pre-iPhoto 9.4 photo library off of Time Capsule. I also deleted the iPhoto 9.4 application from the Applications folder and pulled the previous version of iPhoto off of Time Capsule. Now both the iPad and iPhone will sync properly in iTunes again, the disk usage seems right and the option to choose what photos to sync is no longer greyed out.


But now I don't really want to upgrade to iPhoto 9.4 again. Anyone have similar issues or thoughts about what the problem might be?


James

OS X Mountain Lion (10.8.2)

Posted on Sep 20, 2012 5:07 AM

Reply
267 replies

Sep 20, 2012 2:05 PM in response to John Dorsey

I received a call back not long ago from the Apple rep who was helping me. He was really just touching base, as he had not yet gotten an answer back from the technical folks about any potential next steps. This morning he had had me reinstall iTunes and iPhoto 9.4, and the problem immediately returned.


So my plan at the moment is to trash iPhoto 9.4 (again), retrieve my old iPhoto library and iPhoto 9.3.2 (again), in anticipation of the arrival of my new iPhone tomorrow. I'm not particularly eager to set it up with some potential iPhoto library corruption lurking in the background.

Sep 20, 2012 3:32 PM in response to rjans

I believe we are all experiencing variants of the same issue.


Here is mine and I'd ask if others are seeing this specific issue as well.


With an iOS device attached, and looking at the photos tab, I see a number of Events with questionable names that seem to be old data from somewhere. They look like the name of test events I may have made and delted over the years. Regardless...they are are empty.


I then checked the Advanced tab within iTunes and used the share photos option I use to stream photos to my TV and the same empty Events are there too.


These first two are annoying...and now comes the really troubling part.


For the Events that are not blank and look like the ones in my iPhoto library, many of these events are not reporting the same number of photos as does iPhoto. For example, an event named "Beach" in iphoto consists of 100 photos, but that same event when selected within iTunes only has 85 photos in it. When iTunes sync'ed the first time it reported XXX items could not be sync'ed check iTunes. That error message has not yet reoccurred but I can confirm that only the 85 photos sync'ed not the 100 that are present on my iPhoto 9.4 library.


If I drag the entire contents of that same 100 photo event to the desktop and then drag it back into iPhoto, iTunes will then recognize it as containing the full 100 photos. But...of course you lose all tags, face data, etc.


I'm not yet prepared to do this major surgery, but does anyone have other ideas?


thanks!!

Sep 20, 2012 3:40 PM in response to carolinseattle

I'm also having the same issues. After i'd installed the updates, itunes was syncing my aperture library - not something i'd chosen. When i try and sync the iphoto library i get an error message, and also note that the option to select libraries (my entire lib is 150gb) is greyed out.


The other observation is that every time i open iphoto now i get a 'rebuilding thumbnails' message...

Sep 20, 2012 4:26 PM in response to wildting

The real problem is that I've:

- Cleaned Photo Cache

- Reset and reinstalled Iphone

- Reinstalled ITunes


Nothing worked.

I've not one single photo on my IPhone right now.

In the ITunes preferences If I try to sync photos from Iphoto choosing the option "All photos, albums, events and faces" i got the error... Unluckily the radio button to select only some Album, Event and Faces isn't active.

Sep 20, 2012 7:50 PM in response to canecaster

I am encountering this same issue


Mac OS 10.8.2, iOS6, iTunes 10.7, iPhoto 9.4.


No longer able to sync photos to iPhone 4 or iPod classic 80GB.


After installing iPhoto update and launching, it upgraded my photo library. I then received an error iPhoto cannot import your photos to this library because iPhoto cannot access the library.


I repaired disk permissions and that resolved the issue with iPhoto, however, I am still unable to import photos to my devices. iTunes option to sync selected photos is grayed out and I get the 1140 error.


This affects my iPod and my iPhone.

Sep 21, 2012 12:16 AM in response to George Mcgee

George Mcgee wrote:


Same problem here. Error 1140 when trying to sync multiple devices on both iOS 5.1.1 and iOS 6.0 using iTunes 10.7, iPhoto 9.4 and Mac OS 10.8.2. The option to select individual albums, events or faces is disabled. I have to turn off photo syncing entirely (while leaving my pictures on my devices) in order to successfully sync. This certainly seems to be an issue with iPhoto 9.4 and I seem to remember something similar happening a few versions back. This is not an obscure issue so I am not sure why their testing wouldn't have caught this.

Thanks George. Your solution worked for me.


I have iOS 5.1.1, iTunes 10.7, iPhoto 9.4, and OS X 10.7.5. Like you, the options to select albums, events, or faces has been disabled. I also had to turn off photo syncing to successfully sync. I had no problems yesterday before I upgraded to iPhoto 9.4 and no problems with the upgrades of iTunes to 10.7 or the upgrade of OS X to 10.7.5. I upgraded iPhoto to 9.4 today and the problem started.

Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades

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