apple id/password not working ios 6 update

Here's how mine was "broken" and "fixed."

1. I needed to logout of my apple ID on my iPad and log in with my husband's. Somehow, I managed to edit my apple ID instead.

2. Because I left off the .mx extension that his apple ID has, I didn't notice that I had actually changed my apple id from my email to his (minus .mx).

3. So, I could no longer log into my account b/c it no longer existed as I knew it, which totally confused me. And, when I entered my ID into the recovery steps that apple has (like appleid.apple.com), it continued to send me what I thought was my husband's ID information instead of mine to my email. I even reset my password thinking it was his password.

So, if your apple ID doens't work, try a different email that you might have accidentally changed it to. I was sure I was hacked because I was SURE I knew my ID. WHo knew you could edit it so easily without noticing?

Thanks, Apple Support! It took 3 people plus me on a PC to figure it out, but they got it done.

Thanks allisend, that worked and so easy to do, have been trying to sort this out for days

THankyou from me too alli send. One happy mummy here.

Hi

Thorr686 how to i go back to skip this steps???

I went to iCloud-settings, which had my old ID, I deleted it, and after that iPhone already had my new Id standing there, I just had to fill in my new password, which I had changed seconds before. That was it.

I think that this Apple ID/password mess is just too much bother. I don't know how many hours I've spent researching the problem and trying some of the solutions.

Like many of you, I've wound up with multiple Apple IDs; let's call them A, B, and C. If I remember correctly, I got into this because I forgot a password. At the time, I remember that the only solution seemed to be to create another Apple ID. So now I can get into iTunes with ID A, but almost everything on my iPhone, iPod, and iCloud are for ID B. I know that a month ago ID B had a password in a short list.

With the upgrade to iOS 6.1 and maybe before, none of the recent passwords for ID B are acceptable. If I ask to change the password for ID B, it will not accept my birthdate as the first security question and it will not always send me email.

Even though ID B is in the list of email addresses for ID A, there is no way I can use the ID A change page to change the password for ID B.

I think this whole situation violates the Human Interface Principles for iOS of consistency and user control. See http://developer.apple.com/library/ios/#documentation/UserExperience/Conceptual/ MobileHIG/Principles/Principles.html#//apple_ref/doc/uid/TP40006556-CH5-SW1.

I've resigned myself to living without access to iCloud, with consistently clicking "ignore" or whatever when iCal and others ask for my ID B password, and a host of other annoyances. I've already sent feedback to Apple. I suggest you do the same at http://www.apple.com/feedback/, selecting iPad, iPhone, or iPod. Maybe if a few hundred of us do this, Apple will come up with a better solution than the varied advice here that works in some situations and not others.

I'm having the exact same problem today as Mel Magree. My account password is no longer working and when I tried to recover it, it wouldn't even accept my birthdate and doesn't give me any other options! I've tried to have it send me the email, but it never comes. I thought I was hacked, but turns out the IOS update message I got today somehow erased my apple ID and password information from both my ipad/iphone (even though the update was only done on my iphone) and it's as if it never existed! Now I can't use anything on my ipad/iphone because it won't let me log in to anything and won't let me reset it. I'm going to try resetting to factory settings and just starting fresh since with an alternate icloud account, which is working, but I never synched to it (silly me)! So frustrating!!! I'm so glad I read the previous email though to know I'm not the only one and that I wasn't hacked and that it's something with the IOS update. Thanks Mel Magree for your post!!!

Candy of Apple Support gave me the straight scoop for getting the right iCloud account on an iPad or iPhone.

Go to Settings and select iCloud.

At the bottom of the screen or lower select "Delete Account ".

Ask it to save iCloud data to device.

Sign in again with the correct Apple ID.

For how to delete and replace an iCloud account on Mac, see https://discussions.apple.com/thread/4246087

If you wind up with lots of duplication, I recommend Calendar Cleaner and Contact Cleaner from Spanning Sync, Inc.

Well geez, looks like this has been going on since September! I just updated my iphone and every time I put in my password for my apps, it shuts the app down. I have tried deleting icloud, rebooting several times, changing my password. Nothing works.

When I type some random password I get a box saying it's wrong and asking me if I want to cancel or retry. If I type in the CORRECT password, the app shuts down.

I can use my password fine on my computer, logging in here and in itunes. Just not on my iphone. First time I've ever disliked Apple!!!

Hi How Are You I Just Restarted And updated my phone to ios6 and now a message pops up saying "There Was a problem connecting to the server " Can You Help ?

Same thing is happening to me! Sooooooo frustrated with this latest update, it's been absolutely horrible.

allisend - THANK YOU! this is what i had to do after upgrading to i06. craziness. thanks again for posting this!

So we are now Sept 13. The password on my Mac Pro works fine with a set email address. The iphone pass word never works.

Change passowrd on laptop, laptop works.... iphone does not.

Where is the bug located at iphone level (fixable) or on the apple/apps servers (not fixable)?

Is it worth trying to get iphone apps if your iphone cannot hold a password?

Hello allisend,

It is 1 year later and I recently updated to OS 7 on my MAC, iPhone & iPad and thought I had the Apple login straightened out (after changing it about 5 times!). Everything works on the MAC and the iPad but I cannot get iTunes App updates or music on my iPhone. I did as you suggested and logged out of iTunes on my iPhone and then rebooted the iPhone and logged back in with the correct ID & PW (that works on my MAC and iPad) and it accepted my payment information and all was good, I thought, until I found it still wouldn't let me update my iPhone Apps. So, then I thought to resign in to iCloud with the correct ID & PW and again it accepted the information on the login...but again failed to update my Apps (due to incorrect signin). However, this time I was able to sign-out of "Find My Phone" (which is a requirement for the Apple Store when they try to fix my iPhone AND I was able to purchase a song on my iPhone. So, all is now working except I still can't update my Apps! Luckily, I have an Apple store in town and I have an appt. today to try to get this straightened out. I'll try to let you know the results, but I guess I can live without App updates for now...

Guys I have a big problem, since I got my iPhone 5 I can't access iTunes cos it keeps asking me to enter the Apple ID password for niceolo@yahoo and not mine? Please who knows this password cos I don't, I need help, tired of resetting my Apple ID!