iTunes Match is not working on my iPhone 4S after installing iOS 6. I finally see a list of artists, but the songs are all empty and will not play, and no play lists are present.

This did NOT work for me. The Songs pane is telling me I have 2x the number of songs that I actually do (it was doing that before, too) but not actually showing me any songs. Albums are full of 0:00 length songs still.

I had such high hopes. 😟

This worked for me. My iCloud music is now available. Thanks. Just remember that your music is in the cloud. Go to a wifi connection and you can download the albums you want to be stored on your phone.

When I did this, I got the cloud logo and a wait bar, which took forever to fill... but at the end of it all, still no songs.

This *did* get my playlists to show up, which is progress... but the songs still aren't there, and the playlists are empty.

Works exactly as you say.

That's how I did it exactly:

1. I downloaded iExplorer from http://www.macroplant.com/iexplorer/ and installed it.

2. I plugged in the iPhone first, then opened iExplorer.

3. Made a backup of \media\iTunes_Control\

4. I made sure that the music app was not running and deactivated iTunes Match first.

5. I only deleted the following directories:

\media\iTunes_Control\Music\

\media\iTunes_Control\iTunes\

\media\iTunes_Control\Artwork\

6. I restarted the iPhone.

7. Reactivated iTunes Match.

8. Started the music app.

9. Voila! The cloud was there again but this time the progress bar indeed had some progress... ^^

I decided to try this one more time, following lehminet's procedure, since the last try didn't work. I followed the steps to the letter, and now I am being forced to restore my iPhone from a backup. I guess this means that I'll be spending time reorganizing 250+ apps. Wahhh! 😢

Today I restarted my phone turned iTunes Match back on and the loading bar finally started moving. Everything is working perfect now. Not sure if restarting it fixed it or If apple fixed something on their end but working as of now.

Close call! I thought my phone croaked thru the process, and I couldn't get it to turn on after going thru the restore from backup. I was about to arrange a trip to the apple store. But everything booted back up eventually, I didn't have to reorganize my apps, and now, Match is working! PHEW!!!! Thanks y'all... it all worked out. 😎

i'm having the same problem..

Problem: I bought a $25 subscription to iTunes Match to backup my 4,300 songs to iCloud. After doing so I observed that many songs were grayed out on my iPhone, even albums I purchased at retailers like FYE and Best Buy. Some songs in the same album of any artist are grayed out and some are not (that is, still playable).

What I tried so far: Making a long story short, the iExplorer program route did not work for me. I downloaded iExplorer, but before I was able to install it, iExplorer detected I did not have the most recent version of Microsoft Framework NET 4.0. My PC has Microsoft Framework NET 4.0 Client version. iExplorer needs Microsoft Framework NET 4.0 Full version, so it downloaded the full version (~50 MB or so) and installed it.

I then connected my iPhone to my PC via USB 2.0 and before I could even open iExplorer, iTunes came up and synced with my iPhone (it should). After I shut down iTunes with Task Manager, I opened iExplorer. iExplorer, unfortunately did not fully load. Viewing Task Manager I observed that Windows would only allocate ~50 MB max memory to iExplorer and suddenly vanish from the "Processes" window. This is all with the demo version. Do I need to buy the full version of iExplorer?

Another concern of mine is the fact that I have many versions of Microsoft Framework on my PC, including Microsoft .NET Framework 1.1, Microsoft .NET Framework 2.0 Service Pack 2, Microsoft .NET Framework 3.0 Service Pack 2, Microsoft .NET Framework 3.5 SP1, Microsoft .NET Framework 4.0 Client Profile and Microsoft .NET Framework 4.0 Extended (required for iExplorer install).

Do the older versions of Microsoft Framework need to be uninstalled first? What does Microsoft .NET Framework do?

Is there another fix (other than using iExplorer)?

Please advise. Thanks,

Carl Cygan

More info: I have about 4,300 songs and decided to try iTunes Match. iTunes Match backed up some songs but others did not get backed up. Those songs that did not get backed up show a "Waiting" status under the iCloud column in iTunes. Example: all songs in Steely Dan's 2000 album, "Two Against Nature". There is no way I know of to force iTunes to push the song into the Cloud. Because these songs cannot be backed up into iCloud they also cannot be played on other devices, such as iPhone, iPad, Apple TV, etc.

Is there a fix besides iExplorer and shutting down/restarting iTunes Match?

Thanks,

Carl Cygan

P.S. Come on Apple, give us a decent fix. I'm sorry I ever upgraded to iOS 6.0 on my iPhone 4S 64GB. Is there a way to downgrade to iOS 5.1?

Just set up a call with Apple for tonight at 10 PM CST to discuss poor iTunes Match performance. Let's see how well Apple Tech Support actually works...