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Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.


I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment. Everyone had this issue, no big deal.


Went home, Wifi worked fine.


Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore. I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.


This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password" (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)


I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)


I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.


Obviously there is something different happening in IOS 6 that is causing these issues. My question is has anyone else encoutered this issue, and if so what have you done to fix it?


I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

Reply
1,541 replies

Sep 27, 2012 5:43 PM in response to clemon85

Tried HTTP Proxy Off, Auto

DNS - is Fine on network

Speed - is Fine on network


Iphone 4s

My Modem Firmware: 3.0.04

IOS6

Doesnt work


MY staff that have Iphone 4s

Modem Firmware: 04.12.02

IOS6

DOES work


drStrangeP0rk : There is a IT University guy floating around here who looks after the Universities WiFi. He has a point to not plan on changing 100 WAP's firmware on these devices manually just on a chance it works.


My Iphone 4s works fine at home with my ISP's router that IINET provided me

My Iphone 4s works fine connecting to a Belkin WAP i have in my warehouse

My Iphone 4s DOESNT work connecting to my Netgear WG102 with firmware 5.0 as the latest in two of my office sites. Im not prepared at this point to DOWNGRADE firmware thats 5 years older on a hunch that it might work and knock out my staff members WiFi


Upgrading IOS6 on Ipgone 4s doesnt upgrade the Modem Firmware from what i have seen so far


This problem occured ever since the UPGRADE from IOS5 to IOS6


I also like to ADD: I have just opened ANOTHER Iphone 4s straight out of its BOX. Connected the Iphone 4s to my Wireless Access Points at my work

its an Iphone 4s IOS5 5.1.1 (9B206) DEFAULT

Model: MD234X which is SAME as my Iphone 4S

Modem Firmware: 2.0.12

Connects to ALL my Wireless Access Points


This further confirms the IOS6 correlated with Modem Firmware version issues.

Sep 27, 2012 6:33 PM in response to Shanon.Roberts

Well, if you are connecting via a university call the help desk, most are using some form of proxy or captive portal. (Common on public hot spots or universities.) Again, not a wifi issue, call the help desk to get your network setting if this is your situation.


I would also suggest that everyone in the group may want to read about captive portals and HTTP Proxies. Universities such as Berkeley for example in the Library your iOS device will use a PAC file something like proxy()lib()berkeley()edu/proxy.pac. When you done, set it to none since you are not using any kind of proxy.


Again, turn off HTTP Proxy in Wifi unless your network uses one.


For particular routers I would think this is not the place to get information about their firmware..


Remember Apple controls the Hardware and Software.


There is not an issue with WIFI in IOS6.


It is funny that a press organization with a lab that has done other reviews that are considered in depth did not find the problem. They could just test it and report their findings, see if the reporters sources are in-fact accurate, after all that seems to be what a good tech-journalist would do.


If the network has no proxy, turn it off in WiFi.


But I guess iPhone stories drive traffic.

Sep 27, 2012 6:42 PM in response to clean cyclist

exactly.. Apple doesn't say anything that it's a problem with iOS 6. the Genius blamed it on my router. letting all of us went crazy. and NOT giving us any choice to downgrade. They should just admit it, and downgrade it until it's resolve instead of using all of us as for testing their products.

The tech support offered me to buy Apple Care.. what??? you screwed up and I have to pay $50 to extend my support?

Sep 27, 2012 9:15 PM in response to PamDavey

Please note that the step of downgrading router firmware is to avoid a bug that was introduced by the router manufacturer in their latest level (believe me it happens). In the case of iOS 6, apparently some feature of the Wifi protocol is being used which was not used in iOS 5. Unfortunately, this feature is not being handled correctly in the latest router firmware level and one has to backup to the last level which did not include the bug. It is up to the router manufacturer to release new firmware which corrects the error. Hopefully this will occur.

Sep 27, 2012 11:18 PM in response to clemon85

Had this problem on 5 Apple Items, 2 x Iphone 4, 2 x Ipad 2, and the new Iphone 5, all after upgrading to IOS6. The Iphone 5 came with IOS6 already on it


Tried all the fixes I could find, finnally have got it working (well for the last 12 hours at least) by changing from WPA-PSK to WPA2-PSK on my D-Link router


Hope that might help someone else out there as it was frustrating the **** out of me!!!


Good luck

Sep 28, 2012 12:38 AM in response to drStrangeP0rk

Well it's not a DNS or router problem because all my other devices are still working smooth and fine over Wi-Fi.


it's funny when people think, it's just a problem caused by DNS or a router. If it was then,


  • How come all my other devices are working fine.
  • Why is it only after a iOS6 upgrade this problem started, whereas it was working all good before upgrade.


Apple have to admit its a iOS 6 problem, they don't have to blame it on router manufacturer or ISP.


I Would encourage everyone who is having issues with wifi to complete a feedback form. Select your product and submit the issue to Apple.


http://www.apple.com/feedback/

Sep 28, 2012 5:41 AM in response to drStrangeP0rk

drStrangeP0rk, Might I ask you a question please?


First the facts.


My iPad3 was delivered on the day of release in UK.


It worked flawlessly and is a joy to use.

My Sister bought an iPad3 the same day.


Every wireless device in the house, and outbuildings get good signal strength.


I upgraded, I use the term loosley, to iOS6. Since then no WiFi.


My sister visits with, as near as makes no difference, identical iPad3 hardware.


She has not upgraded.


Her iPad gets great WiFi, streams films and does all that mine did before the iOS change.


Now in view of the above facts that the only variable to have changed is the operating system on what basis do you believe that the fault is not Apple's operating system change and is due in some way to the ISP, Router, or Phone Line Supplier?


In other words you blame anyone but Apple

( Not that I'm suggesting for one minute that you work for or are connected with Apple in any way )

Sep 28, 2012 5:56 AM in response to Inchbeag

I persuaded the retailer to replace my ipad wifi, which worked fine before I upgraded to IOS6 and then would not connect to WiFi at my workplace, with a new ipad.


This time I have not upgraded it to ios6.


It works fine at my workplace. Internet speeds are also back to their previous levels.


This may or may not convince Apple that the problem is with ios6 but it seems clear to me!

Sep 28, 2012 10:58 AM in response to clemon85

Still having the same ridiculous problems. iPad 2, 16GB, WiFi only. "Upgraded" to iOS 6 and now I have zero connectivity, even though it appears connected to my personal WiFi, which goes through a Belkin WAP.


I've upgraded the firmware on the router, changed the type of security to each and every one it supports, have changed my proxy settings to every one available, forgotten and re-added my WiFi network, and basically every other tip and/or trick to be found on this forum. I finally got someone from Apple on the telephone yesterday who had me restore iOS 6 through iTunes. That didn't help,either.


The guy from Apple told me that "a few people have been having problems of this sort" and that they are "working on it". I told him that if they can't get it fixed within a reasonable amount of time that I'm going to do what I should have done when I bought the iPad in the first place - buy an Android tablet. I'm a Linux geek anyway.


Yeah, I'm a bit fed up. This is a full-on JOKE.

Sep 28, 2012 11:19 AM in response to SWedel69

Wow, sounds like you know what you're doing too. Am sorry that as a non-technical user, I can't help you. My iPad is configured just like yours. I have only used it here at home. When I restart my router, it seems to find the iPad - but the signal is not as strong and I'm easily dumped off. Apple should really be on this in a significant way. Whether routers need upgrades ( as some users say ) or not, we should be officially advised. This ain't what I call good customer service.

Sep 28, 2012 11:24 AM in response to drStrangeP0rk

Several points:


All wireless devices such as iPad comply to a set of agreed standards (or should) - the iPad being such a type of device should connect regardless if other devices have no issue connecting - if it does not then it fails to meet the standards the documentation claims it meets.


What if the user has no access to the routers (as in my case) where I use a campus type system in the apart-hotel I am currently living in while on assignment. Additionally, do you recommend we visit the IT support person responsible for free and pay for airport networks, hotel and school networks or other companies offices we may have to visit and login as a guest. Not everyone fits the standard cookie cutter solution of "have IT change the router sttings"


I can connect if I turn my phone (galaxy) into a Wireless AP, no problems the iPad detects required settings etc - but since upgrading to IOS 6 I cannot get my 'home' wifi login page to come up as the 503 connect failed page loads first and disconnects me from my router.


There has to be a simple coding solution to this - the apple 'ping' is either occurring too soon or not reacting correctly to no internet connection yet established as I have not manually inputted my username, password and pressed the connect button before apple.com connection failure appears.


As the connection to the router is dropped at this point, I must go into settings and repet the process over and over and over ...................with no success.

Anyone still having IOS 6 wifi issues?

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