Anyone still having IOS 6 wifi issues?

drStrangeP0rk - will you please stop insisting that there is no WiFi issue. Just because you haven't seen it yourself doesn't mean that it does not exist. I have been working for software product companies for over 30 years and I am fully used to people getting things wrong or misunderstanding things, but in this case I can assure you that something is wrong with IOS6.

This is all about support for legacy infrastructures. When we release a new or upgraded product, we have to verify that it works with existing environments or, it there are changes that require users to change their environments, these are advised in release notes. It simply isn't an acceptable option for Apple to advise people to reset, upgrade or downgrade half the routers on the planet, just because Apple choose to use a new feature that many access points cannot support properly.

What you see on the forums is simply the tip of the iceberg - most users will just assume that there's a problem somewhere else, or not even notice until they get hit with a 3G data bill. (I know this, because I have asked less tecchy friends and relatives who upgraded and this was their response - they aren't logging calls, but do see the problem).

The bottom line is, before IOS6 we could connect pretty reliably to the majority of WiFi access points at home, at work, in hotels, cafes and other public places. Since the upgrade, a significant proportion do not work.

There IS a problem with WiFi in IOS6.

Oh, and if you actually read the article on CNET, the author himself, Brooke Crothers, is experiencing the problem (read the "...count me in as an affected user..." paragraph), so how can you claim CNET haven't seen the problem?

http://news.cnet.com/8301-13579_3-57522869-37/apples-ios-6-stumbles-on-basic-con nectivity-wi-fi/

There is definitely a problem. It happens with my 2 of my ipad 3's and my ew iPhone 5. It doesn't work with my newer Cisco router but works with my 10 year old net gear router. Go figure. Both my iPads were working flawlessly before iOS6 upgrade

Most people don't complain as they hope there there will be software upgrade to fix it and that is the majority.

Perry

Thats exactly the same problem that I had, sorted it by changing from channel 12 to 6 on my router

Dadbif, thanks for that. I will try that.

Perry

I definately have a problem with Wi-Fi Connectivity since the upgrade to iOS 6 on both my iPad 2 and my iPhone 4. I never had any issues before the upgrade and don't have any problems with my PC's and Kindle connected via the same router. Apple, please fix this or enable us to downgrade to iOS 5 until you sort this out cause my Apple gadgets are now pretty useless...

pcho wrote:

Most people don't complain as they hope there there will be software upgrade to fix it and that is the majority.

Perry

This is not the place to complain, but to mention a problem and hope someone has a solution.

As hundreds of people wrote about their problem and zero solutions came forward in this and other similar threads, lots of people do not bother to write about it.

If they think that Apple is reacting on these posts, they are wrong. Apple does not read these posts.

The place to write and complain to Apple is: www.apple.com/feedback /

Me , I don't have any wifi issues with my Iphone and iPad. Why? ....because I still use IOS 5.1.1 and wil likely to do so for a long while.😉

peterwillem

I was having wifi problems after updating to ios 6, my phone would connect and drop, try reconnecting and drop, give me the page can't be found message and basically search for wifi continuously, wearing the battery down. I tried restoring my phone to factory settings and reinstalling ios 6 from my laptop, didn't work, tried forgetting the network and doing a hard reset, didn't work, tried all the other stuff, didn't work. I took it in to the apple store and talked to one of the genius guys, he told me he hadn't heard of any "big problems" with the wifi. I pulled up the over 90 pages about this very issue (using my data of course), he got kind of quiet, then I showed him the google search for wifi problems for ios 6, page after page after page. Anyway, to make a long story somewhat shorter, I got no connectivity at the store either, so he agreed there was probably some issue. He reinstalled ios 6 AND reinstalled the firmware. I brought it home and restored it from my backup. So far everything seems to be working.

Good for you ! So far what is solid and real :

1 - Many Apple clients experienced wifi problems worldwide, with IOS 5 and IOS 6, you can check this point in several countries Apple linked blogs.

2 - Many solutions are working fine but there is no one and only solution, thats is the bug may not be alone : as many, turning my wifi modem parameters from "b/g/n" to "b/g" is ok, but this is not true for all. Also reinstalling the whole crappy IOS works, but let's wait to be sure this is enough...

3 - In any case, Apple obvioulsy refuse to communicate on this very tough issue.

The poor "Sorry we are bad" Apple CEO letter is a smoke curtain because Plans issue is minor vs. IOS wifi lethal bugs or ridiculous Passbook app which is simply out ot order. If the problem was easy to solve, no doubt Apple would have already proposed some answers. The silence of this poor managed company means the problem i really very very tough.

Nope, no WIFI issues, No hardware or software issues related to related to iOS6 and iPhone5. Most of the post are fake. Independent confirmation by CNET LABS can solve this.

If you are not using a proxy turn that off in your WIFI settings on your iPhone.

Review your router setting, if you use MAC Filtering make sure to add your iPhone5.

Check your router manufacture for firmware updates.

Internet speed test just check you connection to your ISP, not your phone, matters not to WIFI device to Access Point.

DNS issues, contact your ISP or consider using a provider.

If your network is managed in a office contact your network admin, they may need to install a profile or update setting. (Radius)

No iOS6 or IPhone5 hardware issues here.

The reporter states that his iPhone and Mac work on some networks and not on others but does not give details. That is not a hardware or software issue, again the article makes no claim of a hardware or software issue with iPhone or iOS. (Lets get real, a 2.5 GHz cordless phone sitting next to your computer or AP can prevent a connection, if I do not have a AP password, correct proxy settings, etc you would not be able to connect. Nice legal cover on the reporters part.) This is a user issue, not a problem with the hardware or software of the device. There is no WIFI issue with IOS6 and the iPhone5, CNET CAN TEST THIS. They have been informed that the source of the story needs independent confirmation. Test it in CNET LABS, they are a tech site?

CNET LABS can test a host of Access Points including APPLE, Cisco, Motorola and independently confirm their reporters statements. Based on the source (Public Discussion Groups) it is clear that independent conformation is critical to determining if in fact CNET is reporting the truth about a product. If you configure your iOS6 device properly for your network, guess what it will work. It is not a IOS6 (on any device that will run it) or iPhone5 issue. The best solution for users connecting to work or public hot spots is to contact that network admin. Any reporter working with CNET can confirm the issue with details.

Read the review by CNET related to the iPhone, notice the reporter jumped on and off networks, had no issues.

http://www.cnet.com/iphone-5/

No mention of issues related to WIFI. Much of the statements he makes here are used with false technical information to drive three fake stories related to iOS6 and iPhone5. All claims within the publish stories can be confirmed using CNET LABS. Better, they can call their reviewer and see if he had issues with WIFI. In his review there were NONE!

Bla bla bla ! It is a typical geek or technical anwser ! There is a problem and the buzz is spreading wide. The basic customer doesn't give a s.. of your technical explanations : IT DOES NOT WORK, thats all.

Of course, you give us some hints why : apparently some wifi routers are guilty, not Apple. This is probably true, but Apple can't leave customers in this situation and must very quickly communicate with the list of routers who may need upgrade, before Samsung if possible !

It will work for a while. a few days and you will be back to were you started I Have the same problem with IOS 6.on both my Iphone 4s and Ipad 3!

The only solution is going back to IOS 5 for now until Apple fixes the problem.

CJ

So we are all liars and you have the inside track to ultimate truth then? If any of my support team were to go back to a customer with the line "It works ok here, so therefore there is no problem, case closed" they wouldn't be in their job much longer.

I reiterate my points:

1. A fix that involves resetting or changing routers is not a fix for the real world. It may work in your basement, but I don't see every hotel, cafe, airport, college, workplace changing their infrastructure just to work round Apples problems.

2. My particular problem is with an iPhone 4 running iOS6, not the iPhone 5 Most other reports seem to iPad or iPhone 4/4S running iOS6.

3. I can connect some networks but not others. Yes I do have the correct proxy settings, and the correct AP password (it gets as far as assigning a DHCP IP address, then hangs), yes, every other device can happily connect through to the network including my wife's iPad3 (not upgraded), no I don't have MAC filters on it and I am not next to a cordless phone, or sitting in a microwave oven.

Please stop treating the rest of us like idiots or some strange anti-Apple conspiracy. This is real.

I could add that one of your other points is plain wrong too - it's perfectly possibly for poor internet speed to be caused by a poor or intermittent connection from the phone to the access point - have you never heard of dropped packets? You can't blame your ISP if the data doesn't even get to the router. So, run a speed test from a wired connection, then compare with the same test from the phone.

Now please get off this thread unless you can add something constructive, because you clearly just intend denying that the problem exists, while the rest of us are experiencing it and getting increasingly frustrated by the lack of response from Apple. (and yes, I have reported the problems to the feedback site). We will do our best to work round the problems locally for now and wait for a fix.

If iOS 6 is now correctly using a WiFi feature that iOS 5 or your other devices don't use but is incorrectly implemented in your router then you will see what you report. Your device will work correctly on some other networks but not yours.

For example, it is known that iOS 6 now implements iEEE 802.11r (fast BSS transition (FT)). It has been reported that some routers abort connects when they see the feature bit set for 802.11r set.

Check to see if there is a firmware update for your Wifi router from the manufacturer's support web page.

If you need more help please give some details on your network, i.e., router make/model/version, how configured, etc.

Once again it's very nice to read your useless explanations, because it is NOT the answer. We are not talking of a developper issue, but of REAL LIFE ! Thanks anyway.

It might help if you read who is posting and what they are posting and who you are replying to.

Sounds like you aren't interesting in solving your problem (if you even have one).

No more help from me in this loser thread.