Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.


I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment. Everyone had this issue, no big deal.


Went home, Wifi worked fine.


Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore. I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.


This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password" (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)


I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)


I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.


Obviously there is something different happening in IOS 6 that is causing these issues. My question is has anyone else encoutered this issue, and if so what have you done to fix it?


I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

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1,541 replies

Oct 7, 2012 8:19 AM in response to clemon85

Guys,


I am not sure how helpful this is for others, but the following steps helped me fix my issues with iphone wifi after iOS 6 update. before this fix, I was always connected to the home wifi network but not able to use it to view videos on you tube or watch streaming content like BBC iPlayer and other TV Channels. But I was able to do everythig without any issue on other networks.


Steps that helped me fix the issue @ home:


1. Deleted my iphone from devices on the Router

2. Change the channel to fixed from automatic on the router

3. Reset network settings on my phone

4. Rejoin the network from iphone with network password


I am not sure which step (1 or 2) exactly fixed my issue, but I am happy now.

Oct 7, 2012 11:21 AM in response to clemon85

Bad news from Apple, for everyone who is still affected!



I have been in the flagman UK store (Regent Str.) yesterday and had the following dialog near Genius Bar:



1. Do you know about IPHONE4s problems with wi-fi after upgrade? - YES!

2. Can you help me? - UPGRADE YOUR ROUTER!

3. My phone is not working, can you change it? - NO POINT, THE NEW ONE WILL BE THE SAME!

4. What is about iOS upgrage? - YOUR PHOHE WILL NEWER WORK WITH YOUR ROUTER AFTER FUTURE UPGRADES!

5. Can you downgrade it to iOS5.1 as American stores are doing? - NO, DOWNGRAGE IS AGAINST UK LAW!

6. Can I downgrade it myself?- NO, DOWNGRAGE IS AGAINST UK LAW!

7. What law are you talking about if I have to d_o_w_n_g_r_a_d_e my router to make my phone work? - I WILL ASK SECURITY TO SEND YOU AWAY FROM THE STORE!

Oct 7, 2012 11:47 AM in response to clemon85

My wifi's been working for the last 14 hours after 10 days of it not or being too slow. I reset the router, had my local Internet provider send a technician to check my router, reset network settings, and set my HTTP to Auto and nothing had worked. But I did run across a blog this morning that stated if you reset your Safari history and cleared all the cookies he had seen that restore wifi in some cases.http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/

Oct 7, 2012 5:55 PM in response to Point bank

I thought I'd tried everything.


After upgrading to iOS 6, my iPad 2 worked fine on our home network - Aiport Extreme and Airport Express. Went out to Starbucks and couldn't seem to stay connected, kept dropping the connection. Also, I could not stay connected to my Android phone's mobile hotspot any more.


Long story, I tried:

* resetting iPad network settings

* forgetting the wifi network, setting HTTP Proxy to Auto, joining again


Now I could connect, but was getting no data at Starbucks or my mobile wifi hotspot.


Ran across the above TabletCrunch article, and I cleared Mobile Safari cache/history and cookies.


*voila* now I can connect and use my mobile wifi hotspot, for the first time since the iOS 6 upgrade.


Grr.


I'll try Starbucks tomorrow.


Apple needs to get in gear on this and get it fixed, it obviously is a software problem with iOS 6. I don't care if Apple implemented wifi to the letter of the law and other routers are lax. We have to use them, so be real, Apple.

Oct 7, 2012 5:58 PM in response to Ancient1

Hi Ancient1.. Thankyou for your post and going in to details.


I have a Netgear Prosafe WAP WG102 with Firmware 5.0.3.


There have been reports that downgrading firmware of this device has been known to resolve the issue. Im not wanting to persue this path just incase it kicks off my staffs Wireless sessions.


Most of my staff upgraded to IOS6 on their Iphone 4S OK, but just a couple are not even able to connec to the WAP at all with a Secured KEY or OPEN network with no security, it bombs out when it attempts to connect to the WAP.


I spoke with Neargear support and they are "AWARE" of the Netgear Prosafe WAP WG102 having connectivty issues with Iphone 4s Devices and possibly others, their developers are attempting to write a firmware update. The date ofthis release is known as the Tech suggested possibly 1 month.


Perhaps "OLD" firmware code for this device was given to APPLE for their IOS6 Launch and NOT the latest V5.03


Whether encryption, firmware, mac address, chipset etc they all tie in to each other in a communication "context". If APPLE wasnt given the latest firmware language from various Router / WAP Vendors then how can the IOS6 work consistantly with everything that exists ?.


The reason for the inconsistancy of Iphone 4s devices not all working, stands to ground the chip-sets interpreation of the software on each unique device that drives the communication.


I have a Belkin WAP device that happens to work luckily enough.


I guess i either, downgrade firmware, wait for a firmware upgrade OR as other comments suggests, I purchase a more modern WAP to replace it.


My companies WAP device is about 5 years old, thats pretty much the age in which IT equipment lasts before things gradually go wrong.

Oct 7, 2012 7:26 PM in response to Entertainment Chairman

Thanks E. Chairman


As for those with Netgear Prosafe WAP WG102, i downgraded from V5.03 to V5.0.1 and presto, it connected back to my Iphone 4S with IOS6.


I guess i couldnt wait a possible 1 month OR whether Apple will be supplied a fix ?, if Apple "could" fix then wouldnt they need to obtain some software code from Netgear first before they imlpement ?


As its an interpretation of the 802 WiFi standards, perhaps what evever Wireless devices are havnig issues, their software codes were initially sent to APPLE for this IOS6 was wrong in the first place, hence rolling back to old firmware that actually works ?


I will now rollback my other Netgear Prosafe WAP WG102 at my other building to see if this works as well !!


Shame i have a sprained Ankle to walk there ! 😟

Oct 7, 2012 7:46 PM in response to Shanon.Roberts

Just an update: After hobbling over to my other office Building. I can confirm for my case where Iphone 4S with IOS6's werent connecting to my Netgear Prosafe WAP WG102, rolling back firmware to V5.01 allowed the devices to connect again.


If my logic is correct, i wouldnt expect APPLE to resolve this before Netgear sends some kind of update of this device to APPLE which they can implement in to any up coming patch, same principle with other WiFi devices im guessing ?


Moving forward, im going to instruct a few of my staff to commence their Iphone 4S's upgrades to IOS6 and see what happens. If there are any more failiures, then it stands to reason we're looking at issues with FIRMWARE releases given to APPLE being not cmopatible with IOS6.


If you cant fix it, wait for who knows how long to receive an update from Apple, roll back your firmware OR bite the bullet if finances permit it and buy a new WiFi Device thats more modern.


Best of luck to everyone.

Oct 7, 2012 10:12 PM in response to JimHdk

I don't know what is your job at Apple, but this official answer is totally dishonest, illegal in most countries.


You delivered a bugged crappy OS, you have to fix it, thats all. You, as Apple top crook, should know better and work with routers manufacturers to find an issue because this IOS6 soap opera is typical of the worst IT companies we all know.

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