Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.


I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment. Everyone had this issue, no big deal.


Went home, Wifi worked fine.


Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore. I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.


This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password" (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)


I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)


I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.


Obviously there is something different happening in IOS 6 that is causing these issues. My question is has anyone else encoutered this issue, and if so what have you done to fix it?


I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

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1,541 replies

Jan 9, 2013 10:47 AM in response to Bigabiga

God Apple get yourselves sorted or I'm off to Android. It's ridiculous that on my iPhone 4S since updating to IOS 6 the wifi is appalling and won't stay connected for more than ten minutes. I'm trying to update Tomtom Western Europe which is nearly 2gb. I can't do it over wifi because your incompetence has broken it and your complete arrogance in imposing a 50mb limit on apps and updates means I can't do it over 3G even though I have an unlimited connection. This means I've got to fire up my computer, download via iTunes then sync which hasn't been done before with this iPhone so I've got to make sure I don't lose any of my data.

I am so sick of Apple's attitude towards its customers. They just don't seem to care.

Jan 11, 2013 2:14 PM in response to clemon85

Today I have tested Samsung galaxy note.I wish I was done this test before I bought ipad 3.More than 5000 complaints about wifi and where is apple?they are ignoring their customers.because these customers bought everything which is marked by Apple sign.now they are showing how they respect us.thanks Apple dont worry Ipad Will be The last thing that I bought from Apple.

Jan 11, 2013 2:58 PM in response to clemon85

Not sure if it's any help but my iPad 3 recently just stopped connecting to my home wifi. Public and hotspots no problem and my iPhone 4S was connecting no problem. After trying numerous different resets, I found a post here saying that they just rebooted their router(mines a Netgear) Whadd'ya know, unplugged the router for 10 mins, plugged it back in and voila, reconnected no problem! iPad and iPhone both running IOS 6.0.1 and both are connected fine! Sometimes the simplest solutions are the best!?

Jan 13, 2013 3:47 PM in response to Deams101

It's good that you have found something that works for

you, unfortunately you may find that it is not a long term

solution.My iphone 4 has just started playing up again

after a period of semi stability ( not as good as pre ios 6)

my problem has been, that my wifi connection regularly

gets broken by which I mean when I get bumped off

I have to go to settings and re-check in to my wifi

connection, which is a bugger when watching video.

Often an app won't open until I've noticed wifi is off.

Surely apple should warn us that updating can

render our equipment useless at worst or impaired at

best. this seems very shoddy to me and not at all in

the style which one has come to expect of American

tools/ products. Letting the side down, What!

Jan 14, 2013 9:55 PM in response to clemon85

I was going nuts with this problem, but today I finally got a real explanation and a real solution from Apple. On my third call with Apple support about this, the support guy asked me what the name of my wireless network was... I said "wireless". He told me that iOS 6 introduced a new security feature that makes it FORGET generic network names like "wireless" when it goes to sleep. After thinking about it, it makes sense as a security issue, but it really had me hating my iOS devices for a while. Changing my SSID is a PITA, but I did it anyway, and now I have no WiFi connectivity issues at all.

Jan 15, 2013 9:02 AM in response to Shawn Nunley

Shawn Nunley wrote:


I was going nuts with this problem, but today I finally got a real explanation and a real solution from Apple. On my third call with Apple support about this, the support guy asked me what the name of my wireless network was... I said "wireless". He told me that iOS 6 introduced a new security feature that makes it FORGET generic network names like "wireless" when it goes to sleep. After thinking about it, it makes sense as a security issue, but it really had me hating my iOS devices for a while. Changing my SSID is a PITA, but I did it anyway, and now I have no WiFi connectivity issues at all.


I'm glad this fixed your issue but I am very suspicious that this is true. There is no mention of this anywhere in Apple documentation about iOS 6 and a quick Internet search doesn't show this solution. But we'll see soon enough if any other users report success when they try your solution.

Jan 15, 2013 9:09 AM in response to lkrupp

Yes, I've never heard of that as being a feature in iOS 6 either.


The key part of this "solution" may be that changing your router SSID causes a restart of the router. A router restart often eliminates the cause of many WiFi problem (for a while anyway).


However, not using generic SSIDs (or passwords) is a good idea and is recommended as a security precaution.

Jan 15, 2013 2:21 PM in response to clemon85

I work for an ISP, and we've been troubleshooting some relatively new WiFi connectivity problems, and I have experienced quite a few at home (on a different ISP's network).


Curiously at home, I have not had any problems with my devices running iOS 6.0.1. When I was running 5.1, however, I had a lot of problems. I also had so many problems with my Mac Mini, that I ended up just hard wiring it to my router.


I'll tell you from a lot of first hand experience, this is not a simple issue. Some things you can check, and some things to keep in mind:


  • If you have multiple devices that you use to connect via WiFi, your router will change its connection to match the lowest capabilities of the devices you're connecting. For example, if you have devices that can connect at 802.11 a/b/g/n, and other older devices that can only connect at 802.11 b as an example, as soon as the network detects that "b" device, it's going to drop down to that older standard. That would knock all other devices that were running at the "g" or "n" level to lose their connection, and have to reconnect. They should each do that automatically, and it shouldn't take more than 60-90 seconds worst case.
  • If your router is a dual band router (2.4 GHz and 5 GHz), try renaming your SSIDs so they have different names (many routers will use the same name, even though they're actually two distinct networks). That will allow you to see which network your iOS devices are connecting to. After a tremendous amount of trial and error, I found that every one of my iOS devices does extremely poorly and unreliably on the 5GHz band. My devices always connect to the 2.4 GHz SSID, unless they can't detect it, in which case they'll connect to the 5 GHz band, albeit poorly, even at close range with direct line of sight (more on that below). The point being, if you have a dual band router, avoid trying to make your iOS devices connect to the 5 GHz band. I use a Cisco router, and it has a known, documented issue with poor signal strength at 5 GHz as well, even on the most current firmware. Do a Google search on your specific router and see whether there are a) any firmware updates, if so, load it, and b) whether there are any known WiFi issues with that router.
  • Your WiFi network is a lot more messy than you think. WiFi is unlicensed spectrum, and just about every wirless consumer electronics device either operates in this frequency range, and/or generates noise frequencies in it. Bluetooth, microwave ovens, cordless telephones, baby monitors, flourescent lighting, computer monitors / TVs, treadmills, all generate a ton of noise in the 2.4 GHz and 5 GHz ranges. I have an inexpensive spectrum analyzer (WiPry from Oscium) that I used to view my network environment. Sure enough, near my router my networks is a noise disaster. I also use a bluetooth keyboard and magic track pad. I can see them turning on/off and in use, and I can see all the interference from my monitor, cordless phone, and baby monitor. I can also see several of my neighbors' WiFi networks. Move your iOS device and router away from as much of those sources of interference as possible.
  • Everybody one earth has WiFi, and most every router defaults to either Channel 1 or 11 in the 2.4 GHz band. Set yours for channel 4, 5, 6, 7, or 8 to avoid some of that interference. Better yet, set it to "auto" if your router will autodetect the clearest channel. If your router can autoselect a channel, powering it off (for about 20-30 seconds) and then on will cause it to scan your environment and select the cleanest channel. Your iOS devices should reconnect to it automatically. Keep in mind there are lost of intermittent sources of interference, so what was a "clear" channel this morning might be a really noisy one tonight.
  • While they shouldn't affect your ability to connect to and stay connected to your WiFi network, don't forget all those other devices you have using WiFi, like your TV, blueray player, Roku, game console, iPods, iPhones, etc. They will all compete for your WiFi bandwidth, and they each generate more of that 2.4 GHz noise. The more devices you have connected to your WiFi, the more noise you have in your network, at whichever channel you set your WiFi network to operate on. Streaming video will consume the most bandwidth, especially if you're doing it to a TV (via a game console, media center, Roku, or blueray player). Hard wire as many devices as you can instead of using WiFi. That will help clean up your WiFi network. If you don't have an Ethernet jack where you need it, buy a pair of Ethernet over Power adapter. I use the Innoband HomePlug and a simple 8-port Cisco switch behind my TV to hard wire all of my video stuff back to my router. This will also help eliminate picture quality degradation when you're streaming video since you won't be competing with all your other WiFi stuff for bandwidth.
  • The single most important factor in how well your WiFi works in your home is your home itself. WiFi signals bounce and are absorbed by all kinds of different things. So being 2 feet away from your router doesn't mean anything. In fact, you could very well get a much poorer connection being close, because that's where the signal strength is the greatest, and you have the highest amount of reflectance, and therefore, noise. Waves also magnify one another and completely cancel out one another, and break up one another. So depending on where your router is, you may end up with a really bad area close to your router, or you may end up with dead spots throughout your house. Plaster walls reflect singals a lot, and concrete even more so. Drywall, wood, and insulation absorb a lot. Aluminum backed insulation can cause all sorts of problems because it reflects signals (i.e. your WiFi might not pass through insulated walls). In my case, my router is under a little shelf in a breakfast nook with plaster walls. That really creates a mess when viewed on a spectrum analyzer. I get very good signal in my kitchen, and very poor signal in my living room on the couch, unless I hold my iPad up above couch level. (Couches also absorb WiFi. People absorb and reflect WiFi). Check your signal strength by literally walking (slowly) through every square foot of your living space and note where you have better/worse signal strength. A difference of a foot can literally make a measurable difference. 5 GHz WiFi is much more susceptible to signal degradation than 2.4 GHz, but there are a lot more things that "talk" at the 2.4 GHz band. So you might find that you have better connectivity at the 5 GHz band closer to your router, and better connectivity at 2.4 GHz farther from your router (farther might also mean "through walls/floors").


I realize these don't address the issues most of you are having with devices specifically running iOS 6, but they're good information that might help with all of your WiFi connectivity issues in general. I offer this because some of the issues some of you are having might be general WiFi issues rather than iOS device issues. I say that only because I have experienced exactly the opposite issue where I had a lot of problems with iOS 5.x, and none on 6.0.1. I also happen to have some additional tools that I have used to look at my network at home, as well as at work. I hope some of this helps some of you.

Good luck.

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Anyone still having IOS 6 wifi issues?

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